The Human Resources Generalist will play a key role in supporting Elevate MD’s people operations and ensuring a consistent, positive employee experience. This role focuses on recruiting, onboarding, training, compliance, performance coordination, and culture-building.
The ideal candidate is organized, approachable, and proactive—someone who enjoys building structure, supporting growth, and maintaining alignment across a dynamic, fast-paced medical practice.
Key Responsibilities
Recruiting & Hiring
- Manage full-cycle recruiting across clinical, administrative, and marketing roles
- Partner with department leads to define role requirements and ideal candidate profiles
- Post job openings, screen resumes, and coordinate interviews
- Maintain candidate communication throughout the hiring process
- Prepare and send offer letters, manage pre-employment paperwork, and track onboarding timelines
Onboarding & Training
- Develop and execute organized onboarding plans for all new hires
- Create department-specific training checklists and orientation materials
- Coordinate with leads to ensure completion of HIPAA, OSHA, and role-based training
- Track training progress and maintain compliance records
- Conduct new hire introductions and reinforce Elevate MD’s values and culture
Compliance & Policy Management
- Maintain employee records and ensure compliance with HIPAA, OSHA, and labor standards
- Schedule and track required annual compliance trainings and certifications
- Update and communicate company policies as needed
- Maintain confidentiality and professionalism in all employee matters
- Monitor adherence to attendance, conduct, and operational standards
Performance & Employee Coaching
- Support the coordination and documentation of performance reviews
- Partner with leadership to facilitate coaching and development conversations when performance concerns arise
- Document conversations and ensure consistent communication and follow-up
- Help employees set actionable goals and track progress
- Encourage a culture of continuous feedback, growth, and accountability
Culture & Communication
- Help foster a positive, team-oriented, and high-performance culture
- Schedule and coordinate staff, sales, and marketing meetings
- Support leadership with internal communications and event coordination
- Organize employee recognition, birthdays, and milestone celebrations
- Serve as a bridge between staff and leadership, ensuring clear, timely communication
Qualifications
- Bachelor’s degree in Human Resources, Business, or related field preferred
- 2–5 years of HR or office management experience (healthcare or medspa experience preferred)
- Strong understanding of HIPAA, OSHA, and employee compliance standards
- Excellent organization, communication, and interpersonal skills
- Ability to handle confidential information with discretion
- Highly dependable, detail-oriented, and adaptable in a fast-paced environment
Attributes for Success
- Organized & Reliable – able to manage multiple priorities and deadlines
- Approachable & Empathetic – trusted by both leadership and staff
- Culture-Driven – reinforces Elevate MD’s mission and values daily
- Proactive Communicator – anticipates needs and keeps everyone informed
- Growth-Oriented – sees every process as an opportunity for improvement
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Ability to Commute:
- Cincinnati, OH 45236 (Required)
Ability to Relocate:
- Cincinnati, OH 45236: Relocate before starting work (Required)
Work Location: In person