Human Resources Generalist

The ideal candidate will play a pivotal role in supporting the day-to-day HR needs of frontline employees across retail stores and warehouses. This role ensures smooth HR operations by managing employee lifecycle processes, maintaining compliance with labor laws, and fostering a positive work environment. The HR Generalist acts as the first point of contact for operational staff, providing guidance, support, and HR expertise to enhance employee engagement and operational efficiency.

Responsibilities

• Act as the primary HR contact for employees in retail and warehouse locations.
• Coordinate recruitment logistics including interview scheduling, reference checks, and onboarding activities.
• Maintain accurate employee records, monitor attendance, and manage contract renewals and updates.
• Address employee inquiries and concerns, ensuring alignment with HR policies and labor regulations.
• Support performance management processes including probation tracking, feedback collection, and development planning.
• Manage offboarding procedures such as exit interviews, clearance processes, and final documentation.
• Assist in planning and executing training programs and safety workshops tailored to operational roles.
• Conduct regular site visits to ensure HR visibility and consistent support across locations.
• Ensure compliance with Egyptian labor law and internal HR policies and procedures.

Qualifications

• Bachelor's degree or equivalent experience in Business, Human Resources, or related area
• 2–4 years of HR experience, preferably in retail, logistics, manufacturing, or other operational environments.
• Strong interpersonal and communication skills
• High emotional intelligence and ability to build rapport with diverse teams.
• Proactive, detail-oriented, and organized.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving mindset with a service-oriented approach.

Technical Skills:

• Solid understanding of HR operations, employee relations, and labor law compliance.
• Familiarity with performance management and training coordination.
• Knowledge of HR metrics and reporting is a plus.

Language Skills:

Excellent in English (spoken and written).

Computer Skills:

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with HRIS platforms (e.g., SAP, Oracle, or similar systems).

Other Requirements:

Willingness to travel regularly to retail and warehouse sites. Flexibility to support operational needs outside standard office hours when required.

Core Competencies:

• Employee Relations & Communication
• HR Operations & Administration
• Labor Law Compliance
• Organizational & Multitasking Skills
• Training & Development Support
• Attention to Detail
• Adaptability & Resilience
• Team Collaboration