The Human Resource Generalist is responsible for performing HR-related duties on a professional level. This position carries out responsibilities in the following functional areas: new hire onboarding, HRIS data entry, performance review, employee relations, training, and hr. compliance, and recruitment. This is not intended to be an exhaustive list of all responsibilities, duties, and skills.
Duties and responsibilities
Employee Focus
- Provide coaching and consultation to managers, supervisors and other employees to help solve issues or concerns related to human resources.
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Coordinate and manage the new hire first day onboarding process and new hire orientation. Assist with the onboarding administration, which includes facilitating stay interviews during the employee (30, 60, 90, 180, 36) days of employment, and offboarding.
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Maintain current knowledge of state, local and federal laws, such as the ADA, FMLA, ACA, FLSA OSHA, HIPPA.
- Own and manage the full life cycle of ADA, FMLA, and Leave of Absence.
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Manage and maintain HR employment records related to unemployment claims, leaves, ER investigations, transfers, or promotions, using human resources management system software.
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Perform day-to-day complex administrative tasks such as maintaining electronic information files and paperwork.
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Develop constructive and cooperative working relationships with others and maintain them over time.
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Maintain accurate HR records, Licenses, Certificates, and prepare reports for management as needed.
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Audit and maintain all electronic employee files, licenses and certifications, by running weekly, monthly, or quarterly HR reports (i.e. turnover, EEO-1, ACA, etc.) to provide to management.
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Partner with the practice managers and the talent acquisition specialist to help attract and select top talent for all positions and clinics at AZCCC.
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Ensure all required payroll changes, new and amended employment contracts, deductions are processed accurately and timely.
- Assist and support other HR related projects as needed.
- Back up human resources supervisor as assigned.
Performance Management
- Own and manage employee complaints, employee relations, including handling employee inquiries, investigations, conflict resolution, and disciplinary actions.
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Own and manage developing, implementing and monitoring performance management activities including, but not limited to coaching forms, performance evaluations and compensations changes.
- Guide and coach leaders through progressive discipline processes, including the development, documentation, and delivery of performance improvement plans and/or progressive disciplinary strategies on employee relations issues up to and including termination.
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Explain regulations, policies, or procedures when needed.
Training and Development
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Stay updated on HR trends and best practices to continuously improve HR operations.
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Create and facilitate training as needed.
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Develop and implement HR policies and procedures that align with company goals and values
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Customize and deliver relevant communications to target audiences virtually and in person.
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Train leaders on how to effectively utilize our performance management tools and systems.
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Create and facilitate training as needed.
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Assist in the implementation of HR technology solutions and/or process improvements.
Employee Relationships
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Serve as a trusted HR partner, addressing employee questions, grievances, and conflict resolutions professionally and confidentially.
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Conduct investigations as needed, document findings, and ensure fair and consistent application of company policies.
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Promote a positive work environment and collaborate with department managers to address performance and behavior concerns.
Back up human resources supervisor as assigned.
Qualifications/Education Requirements
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Prior healthcare experience preferred. Not required.
- 4+years of experience as a HR specialist or HR generalist is required.
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High school diploma or GED is required.
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Bachelor’s degree in human resources or relevant field preferred
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Knowledge of HRIS Systems.
- Solid understanding of labor legislation and payroll process.
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Excellent work ethic, including integrity, positive attitude, productive, organized, treats everyone with respect, excellent attendance, continuously learning and willing to ask for help.
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Ability to handle confidential information with discretion and integrity.
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Ability to work efficiently and effectively in a detail-oriented manner.
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Ability to work independently.
Direct reports
None
Working conditions/ Physical requirements
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Moderate noise levels from office settings and equipment
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Have reliable transportation to travel monthly (25%-35%) to the different AZCCC clinics.
- Sitting at a desk working on a computer for long periods of time.
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Ability to see details at close range.
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Ability to listen and understand information through spoken words and sentences.
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Ability to read and understand information in writing.
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Ability to communicate information in speaking so others will understand.
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Able to follow instructions when given and produce the outcome timely.
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Daily uses of hands to type, file, and write/sign documents.
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Minimum lifting requirements of 25 pounds to pack/unpack supplies.
EEO Statement
Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.