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Human Resources Generalist, Payroll & Benefits

GENERAL DESCRIPTION: Under the direct supervision of the Chief People Officer, the Payroll and Benefits Specialist is responsible for the administration of the agency’s benefits & compensation programs and policies that align with the overall business and total rewards strategy. Schedules and interviews applicants for interviews and collaborates with directors on interviews for the most qualified candidates.

Essential Duties and Key Responsibilities:

Payroll, Compensation and Time and Attendance

  • Organize and process company payroll on bi-weekly basis with a high level of accuracy and minimal supervision.
  • Manage deductions for garnishments manage and audit bonuses and allowances in a timely fashion in accordance with policy and statutes.
  • Perform audits and spot checks to payroll distributions to ensure accuracy.
  • Liaise with auditors and manage payroll tax audits
  • Maintain all Federal State and local payroll tax and agency reporting requirements
  • Manage Personnel Actions Forms related to benefits and/or pay changes
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
  • Receive requests from employees and managers via email/telephone for clarification or explanation of payroll related issues; serve as escalation point for more complex research and resolutions.
  • Coordinate with ACA and ERISA benefits reporting requirements.
  • Ensure file feeds for third party benefit carriers are accurate and timely.
  • Maintains competency in regard to software, technology and best practices as it relates to payroll and tax.
  • Monitor employee time sheets for accuracy and ensure bi-weekly submission.
  • Prepare annual EEO-1 component data reports.
  • Maintains payroll guidelines by writing and updating policies and procedures.
  • Responds to all payroll audit requests.
  • Ensures the timely completion of all payroll tax reporting requirements and the issuance of W-2s.

Benefits Administration

  • Primary contact for benefit issues, providing support and responding to questions from employees, managers, and retirees that require specialized knowledge of benefits and company plans and programs.
  • Educate and advise employees on group health plans, voluntary benefits, and 403b plans.
  • Create and distribute benefits communications.
  • Coordinate annual renewal and open enrollment process and participate in all benefit employee meetings and orientations.
  • Reconcile and process payment of monthly carrier billing for benefit plans timely and accurately.
  • Assist with benefit plan audits and integrations.
  • Monitor and audit benefits systems and electronic data files to vendors.
  • Functions as a liaison between vendors and employees at all levels.
  • Liaise for Texas Mutual workers’ compensation audits.
  • Assist the Chief People Officer with RFP’s for benefit providers.
  • Liaise for annual 403b exemption testing.
  • Attend and prepare meeting minutes for 403b and any other retirement plans for the agency.
  • Manage short-term and long-term disability claims for employees.
  • Maintain FMLA tracking calendar for employees on leave.

Recruitment and Screening:

  • Schedule and interview applicants via ZOOM or the telephone for a variety of open positions.
  • Prepare interview notes for applicants and forward to hiring managers for review.
  • Update applicant tracking system notes as needed.

Training:

  • Provide as-needed training in group settings and one-on-one to managers and employees on payroll, timekeeping, and employee benefits.
  • Coordinate annual 403b training and education meetings for employees.

Other Duties:

  • Completes a variety of salary survey studies.
  • Updates and assists in maintaining compensation spreadsheets.
  • Communicate all employee relations concerns or issues with Chief People Officer.
  • Prepares HRIS reports as needed.
  • Attends on-going training in field subject matter in payroll, benefits administration, interviewing annually.
  • Other duties as assigned.

QUALIFICATIONS AND SKILLS

Education and Experience: Associates Degree in Business Administration, Accounting or similar and six (6) years of experience in benefits administration, processing payroll and timekeeping, interviewing and screening applicants, and training managers and employees OR ten (10) years of accumulated experience with the equivalent experience and knowledge may be accepted in lieu of educational requirements. Paycom payroll experience highly preferred.

Required License(s) or Certifications: Clear and valid Texas Driver’s License

Knowledge, Skills, and Abilities:

  • Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes.
  • Proven knowledge and experience with HRIS and Payroll systems.
  • Knowledge of government compliance as it relates to payroll and taxes.
  • HR knowledge – possess broad based exposure to various HR disciplines and understanding of their role and impact on business as it relates to payroll, benefits, taxation, accounting, employment documentation, and employment and general HR practices.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Skilled at being creative, resourceful, detail-oriented, flexible, possessing a positive attitude, tact, good judgment, cultural sensitivity, and working well as a team member with staff, community professionals, and volunteers.
  • Presents a customer service demeanor and attitude when working with employees, vendors, etc. and represents the agency in a professional manner.
  • Ability to establish and maintain professionally challenging achievement goals and exerting effort toward mastering tasks and a willingness to take on responsibilities and challenges.
  • Excellent presentation and communication skills, both written and verbal.
  • Demonstrated ability to work with all levels of employees, board members, partners, and community.
  • Presentation skills - proficient in design and delivery.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, assisting with reporting requirements
  • Ability to maintain the strictest of confidentiality of employee information and other employee relation issues that arise in the human resources department.
  • Proficient in time management platforms.

WORK ENVIRONMENT:

Work Location: All work must be performed in the office due to employee confidentiality.

Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).

Working Conditions: Work may be performed but is not limited to an office environment.

Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Core Values: Must demonstrate/live our organization’s core values: 1. We are child-centered, family focused and community driven. 2. We act with dignity and compassion in all that we do. 3. We recognize our staff as our greatest asset. 4. We operate as a seamless team

DCAC is proud to be an Equal Opportunity Employer and we believe in an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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