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Human Resources Manager
Frisco, United States
Human Resources Manager Job Description
About FC Dallas
Exciting things are happening with FC Dallas at Toyota Stadium in Frisco! FC Dallas has been a proud member of Major League Soccer since its founding in 1996. Our second team, North Texas SC, captured the USL1 championship in its inaugural season in 2019 and went on to win the MLS NEXT Pro Championship in 2024. Toyota Stadium, one of the first soccer-specific stadiums built in the United States, hosts Major League Soccer matches, international friendlies, high school football, and world-class concerts. Surrounding the stadium, the 145-acre Toyota Soccer Center features 17 regulation-size, tournament-grade fields and serves as home to our nationally recognized youth development program. Toyota Stadium is also home to the National Soccer Hall of Fame, Soccer90, the Frisco Bowl, and the FC Dallas Performance Center, making it a premier destination for soccer fans and the broader community alike.
The Human Resources Manager oversees all core HR functions, including operations, compliance, employee relations, and benefits administration. This role ensures efficient processes, maintains legal compliance, fosters a positive workplace culture, and serves as a trusted partner to both employees and leadership.
What you’ll do:
- Plans, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
- Administers or oversees human resource programs, including compensation, health and welfare benefits, leave management, disciplinary actions, disputes and investigations, performance and talent management, employee engagement and recognition, workplace safety, and training and development.
- Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
- Manage all on-boarding processes for all new hires, payroll administration and maintain company records.
- Facilitates professional development, training, and certification activities for HR team and FCD employees.
- Monitor staff behavior, proper uniforms and guest service delivery during stadium events which includes FC Dallas matches, concerts, International Soccer matches, concerts, music festivals, NCAA/ESPN Football games. Ensure compliance of established company policies and procedures.
- Maintain all I-9’s in compliance with federal regulations.
- Participate and assist in execution of all FC Dallas staff events, to include team building activities, holiday parties, open enrollment, and benefits & wellness fairs.
- Process TWC unemployment claims, participate and/or conduct hearings.
- File Worker’s Comp claims.
- Process claims/forms related to employee benefits including but to limited to short-term and long-term disability and life insurance.
- Oversee HR related audits and compliance reviews including but not limited to DOL, ERISA, FLSA, FMLA, COBRA, OSHA and HIPPA.
- File EEO-1 surveys.
- Compile census data for benefit brokers and providers.
- Compile and submit annual headcount and compensation reports for Major League Soccer.
- Performs other duties as required.
What we are looking for:
- Passionate, organized, and a team player.
- Detail-oriented and deadline-driven to produce high-quality, accurate work.
- Capable of maintaining confidentiality and have high ethical standards.
- Able to work under pressure while prioritizing and managing multiple tasks in a high-energy environment to delegate when appropriate.
- Due to our events at Toyota Stadium, it is a requirement to work a flexible schedule, including but not limited to days, nights, mornings, weekends, and holidays.
- Ability to communicate with all levels of employees, fans, partners, and provide exceptional customer service.
- Strong analytical and problem-solving skills.
- Ability to adapt to the needs of the organization and employees.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field required or equivalent experience.
- Bilingual – Spanish speaking skills preferred (verbal and written).
- Thorough knowledge of employment-related laws and regulations.
- Retail/Hospitality/Sports experience preferred.
- Proficiency with HRIS and talent management systems.
- Proficiency in all Microsoft Office programs, to include Excel, Word, Outlook, Publisher, virtual platforms and PowerPoint.
- At least five years of human resource experience required.
- Able to sit at a desk and working on a computer for a prolonged period.
- Must be able to lift 15 pounds at times.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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