Human Resources Officer

Job Description – HR Officer (Visa & Iqama Specialist)

1. Basic Information

• Position Title : HR Officer (Visa & Iqama Specialist)
• Department : Human Resources Department
• Reporting to : HR Manager / Admin Manager
• Location : Chinese-invested Factory in Saudi Arabia

2. Position Objective

Provide comprehensive HR administrative support with a strong focus on foreign employee visa, Iqama, and government-related processes. Ensure compliance with Saudi labor law and smooth handling of expatriate employee documentation.

3. Key Responsibilities

3.1 Visa & Iqama Processing

• Manage work visa, Iqama issuance, renewal, transfer, and cancellation through government portals (Muqeem, Absher, Qiwa).
• Prepare required documents for Jawazat, Ministry of HRSD, and other related authorities.
• Ensure timely follow-up on expiring visas/Iqamas to avoid penalties.

3.2 Government Relations & Compliance

• Liaise with Saudi authorities (MHRSD, Jawazat, GOSI, CCHI, ZATCA) on labor and immigration issues.
• Ensure compliance with Saudization/Nitaqat policies and HR-related regulations.
• Support WPS (Wage Protection System) and GOSI submissions.

3.3 Onboarding & Offboarding

• Coordinate new employee onboarding including visa stamping, medical insurance, and Iqama issuance.
• Handle clearance procedures and exit/re-entry permits for departing staff.

3.4 HR Administration

• Maintain accurate employee records (Iqama, passport, medical insurance, contracts).
• Support payroll processing by providing updated staff information.
• Assist in HR reporting (headcount, Saudization ratio, visa/Iqama status).

3.5 Employee Support

• Act as a focal point for expatriate employees regarding visa, Iqama, and government services.
• Provide guidance to employees on HR and compliance-related inquiries.

4. Requirements

4.1 Education

• Bachelor’s degree in Human Resources, Business Administration, or related field.

4.2 Experience

• 2–4 years HR experience in Saudi Arabia, preferably in a manufacturing or Chinese-invested company.
• Proven track record in handling expatriate visas, Iqama processes, and government portals.

4.3 Skills

• Strong knowledge of Saudi labor law, visa regulations, and government platforms (Qiwa, Muqeem, Absher, GOSI, CCHI).
• Proficiency in MS Office (Excel, Word).
• Excellent organizational and documentation skills.
• Good communication skills in English; Arabic and/or Chinese is a plus.

5. Performance KPIs

1. On-time visa and Iqama processing rate.
2. Compliance rate with Saudi HR regulations (Nitaqat, WPS, GOSI, CCHI).
3. Accuracy of HR records and reporting.
4. Employee satisfaction on HR services.
5. Reduction of penalties/fines related to visas and Iqamas.