Human Resources Operations Coordinator

About the Company:

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

Role Overview:

We are seeking a detail-oriented and well-organized professional to support our day-to-day HR and operational functions. This role requires prior experience in handling employee-related matters, compliance processes, and coordination with global teams. The ideal candidate will be proactive, resourceful, and capable of resolving issues by engaging with the right stakeholders.

Key Responsibilities:

• Review and manage unemployment claims, workman’s compensation cases, and state tax filing requirements.
• Handle employee relations issues with professionalism and discretion.
• Support recruitment activities, including candidate coordination and stakeholder communication.
• Assist with payroll-related matters and ensure accuracy in employee records.
• Collaborate with global teams to resolve operational and compliance issues.
• Maintain documentation and ensure adherence to HR and state regulatory requirements.
• Provide administrative support for HR processes and operational tasks.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• 2–4 years of experience in HR operations, compliance, or payroll support.
• Strong organizational skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Ability to work independently and coordinate across global teams.
• Familiarity with state tax filings, unemployment claims, and workman’s comp processes is a plus.