HVAC Dispatcher / Office Coordinator

About Us

Veasey Mechanical Services is a growing, Family - owned HVAC company committed to providing reliable, high-quality service to our community. We are looking for a strong, organized, and proactive team member who can help manage daily operations and keep our office running efficiently.

Position Overview

We are seeking a high-level CSR / Dispatcher who can take ownership of scheduling, communication, and daily workflow coordination.

This is not an entry-level position.
We are looking for someone who can think ahead, make decisions, and operate with minimal supervision.

Key Responsibilities

• Answer incoming calls and schedule service and install appointments
• Plan and manage technician routes and daily schedules efficiently
• Communicate with technicians and customers throughout the day
• Respond to emails and customer inquiries in a timely manner
• Ensure all jobs are properly followed up on and closed out
• Confirm all estimates, invoices, and job notes are completed
• Schedule follow-up appointments as needed
• Review previous day jobs to ensure nothing was missed
• Ensure job photos and documentation are accurate in the system
• Maintain organized and accurate records

What We’re Looking For

• Strong decision-making skills
• Ability to work independently without constant direction
• Excellent organization and time management
• Ability to prioritize and manage multiple tasks at once
• Strong communication skills (phone, email, and internal team)
• Detail-oriented with strong follow-through
• Comfortable working in a fast-paced environment

Pay: $44,773.58 - $53,920.88 per year

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: Hybrid remote in Fayetteville, GA 30214