HYBRID MEDICAL ASSISTANT (FRONT & BACK OFFICE)

Job Title: Hybrid Medical Assistant (Back & Front Office)

Location: Advanced Foot & Ankle Specialists of Arizona (Dobson/Chandler Blvd)
Job Type: Full Time

About Us:
Advanced Foot & Ankle Specialists of Arizona is a patient-centered medical practice dedicated to delivering high-quality care with compassion and integrity. We are seeking a versatile Hybrid Medical Assistant who will split responsibilities between both back office and front office duties, with focus on the back office. The ideal candidate is reliable, self-driven, and thrives in a fast-paced clinical and administrative setting while maintaining excellent patient care and service.

Key Responsibilities:

Back Office Duties:
- Perform patient intake, including obtaining vital signs and medical history
- Manage Electronic Medical Records (EMR) system efficiently and accurately
- Assist with in-office procedures and minor surgeries
- Handle scheduling for patient appointments and follow-ups as needed
- Answer and manage phone calls, relaying messages and assisting patients as needed
- Maintain thorough charting and documentation in compliance with medical standards
- Dispense DME (Durable Medical Equipment) and educate patients on usage
- Process prescriptions and e-scribing per physician instructions
- Oversee inventory management, ensuring supplies are stocked and ordered as needed
- Provide comprehensive physician support, anticipating needs to enhance workflow

Front Office Duties:
- Check-in & check-out patients, ensuring accurate collection of information and payments
- Verify insurance coverage and update patient records accordingly
- Answer phones and provide excellent customer service to patients and providers
- Process prior authorizations and referrals as needed
- Schedule and confirm patient appointments
- Maintain organization and efficiency at the front desk to ensure smooth operations

Qualifications & Skills:

-Experience in a Medical Office/ Clinic
- Medical Assistant Certification (Preferred but not required)
- Experience in both clinical and administrative medical settings
- Proficiency in EMR systems and general computer skills
- Strong organizational and multitasking abilities
- Ability to self-govern, take initiative, and proactively manage tasks
- Go-getter attitude with a take-charge mentality
- Demonstrates kindness, compassion, integrity, and honesty
- Excellent communication skills with both patients and medical staff
- Strong attention to detail and accuracy in documentation and administrative tasks
- Ability to work independently and as part of a team in a fast-paced environment

Why Join Us?
- A dynamic role that allows for diverse experience in both clinical and administrative duties
- Supportive, positive, and collaborative work environment
- A workplace where your contributions truly make a difference in patient care

If you are a motivated and adaptable Medical Assistant looking for a rewarding opportunity, we encourage you to apply!

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Free parking
• On-the-job training
• Paid sick time

Work Location: In person