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IBM BAW Workflow Software Engineer

What You'll Do:

The Principal Custody Solutions (PCS) Workflow team is hiring a Workflow Software Engineer to join their team! This role builds and supports automation solutions, integrating with databases and APIs, and collaborates closely with delivery and partner teams with a focus on driving measurable improvements in quality and operational efficiency.

Partner with business stakeholders to gather requirements and lead process and workflow design sessions
Design, build, and test BPM workflows and automation solutions end to end
Collaborate with the workflow team and other technical teams to ensure high-quality integrations and reliable solutions
Monitor and maintain BPM platforms, including performance tuning, upgrades, and defect resolution
Diagnose and resolve workflow or system issues while providing ongoing technical support
Create and maintain documentation for workflows, processes, configurations, and standards

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years.

Who You Are:

Associate or bachelor's degree (preference in a computer science, technology, engineering or math-related field or equivalent experience) and 3+ years' work experience or equivalent experience
Hands-on experience in IBM BPM / IBM Business Automation Workflow (BAW) process orchestration, database interfaces and API integration
Excellent planning, organizational, problem-solving, analytical, decision-making and communication skills
Proficiency with database applications, knowledge of web programming languages, mainframe systems, and/or distributed systems

Skills That Will Help You Stand Out

Experience with ServiceNow Financial Services Operations and Customer Service Management (ServiceNow FSO and CSM) including FSO core data models, secure extensions, and CSM case management
Familiarity with Advanced Work Assignment design and tuning, customer engagement, document and content integrations, and Performance Analytics reporting

Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $84600 - $152400 / year Salary Details:

The following locations are examples of market-specific salary ranges across different geographies.

Wichita, KS: $84,600 - $114,300 / year
Des Moines, IA: $89,300 - $120,650 / year
Charlotte, NC: $94,000 - $127,000 / year
Chicago/Minneapolis: $103,400 - $139,700 / year
Los Angeles/New York City: $112,800- $152,400 / year

Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible: Yes Additional Information:

Work Environments
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Charlotte, NC, or Raleigh, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics
For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 4/23/2026 Latest Post Date: Careers - US: 4/28/2026

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