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Assist in the implementation of the IT policies procedures standards and regulations to mitigate the IT risk and have proper governance
Accountabilities:
IT Change Management:
Ensure IT change management in followed by implementing the ITCM IT Change Management policy by ensuring that the Request for Change RFC policy compliance
Business Continuity Disaster Recovery Plans:
Assist in the implementation of Business Continuity Plan BCP and Disaster Recovery Plan DRP in order to maintain the business continuity and sustainability
Internal External Audit Recommendations:
Implement internal and external audit recommendations based on the audit report from the internal and external auditors in order to mitigate the risk and to ensure system availability integrity and security
Customers Data:
Implement the Payment Card and Patient records management standards PCIDSS and HL7 through working closely with the relevant departments to in order to manage the customers data and ensure compliance with the standards
Collaboration:
Monitor the Identity and Access Management tool through the collaboration with the concerned departments to ensure the accuracy of the users access utilize the governance module of Identity Manager to report compliance
Review and monitor the Service Level Agreements SLAs with the concerned departments and the service providers in regards to the IT services in order to assess the services quality
Collaborate with 3rd party and communicate with the concerned IT Departments in order to assist in obtaining ISO certification for the IT services
Budget:
Assist in the preparation of the IT budget through the consolidation of the IT Department managers inputs in order to be sent to the Risk Governance Manager
Infrastructure Library ITIL Standards:
Work closely with the Service Delivery Team to ensure the implementation of the Infrastructure Library ITIL standards
Employees duties are not limited only to the abovementioned Accountabilities heshe may perform other duties as assigned
Work Environment:
Indoors : 100
Outdoors : 0
Working Days : 5 Working Days
Days off : 2 Days Off
Working Hours : 8:00 AM 5:00 PM 1 hour break
Job Requirements:
Education
Bachelors Degree in Computer Science
Experience
6 Years of Experience
Computer Skills
MS Office Suite
ITILCOBIT Certification
CCNA
MCP Microsoft Certified Professional
Languages
English
Arabic
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