Immigration Consultant

Key Responsibilities

• Client Consultation: Conduct phone or video consultations to assess clients' eligibility for visas, residency, or citizenship based on their goals (e.g., work, study, family reunification).
• Process Guidance: Explain immigration procedures, documentation requirements, and timelines clearly to clients, ensuring they understand each step.
• Document Support: Assist clients remotely in preparing and organizing documents, such as passports, educational certificates, or financial statements, and guide them on submission processes.
• Policy Updates: Stay informed about immigration laws, visa regulations, and country-specific policies to provide accurate advice.
• Follow-Ups: Track application statuses, communicate with immigration authorities (if authorized), and update clients on progress via email or calls.
• CRM Management: Use customer relationship management (CRM) tools to log client interactions, schedule follow-ups, and maintain case records.
• Issue Resolution: Address client queries or concerns, troubleshoot delays, and escalate complex cases to senior consultants or immigration lawyers.
• Cultural Sensitivity: Provide tailored advice to clients from diverse backgrounds, ensuring clear communication despite language or cultural barriers.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED6,000.00 per month

Application Question(s):

• DO YOU HAVE OWN VISA ?

Language:

• ENGLISH, HINDI, URDU, (Preferred)