Implementation Representative

Residents of Bahria Town, DHA, or nearby areas will be preferred due to close proximity.

Job Type: Full-time

Location: Bahria Town Phase 7, Rawalpindi (Required)

Work Setting: In-person

Company Description

Sequel Technologies is a software company providing healthcare IT solutions and medical billing services to healthcare providers and clinics in the United States.

Responsibilities

• Coordinate with internal departments to execute client requirements step by step.
• Gather, analyze, and manage relevant information to resolve product-related issues (software/setup).
• Review system performance and recommend or implement necessary improvements.
• Verify and ensure the accuracy and quality of tasks completed by different teams.
• Collaborate closely with the U.S.-based Client Relationship team.

Qualifications & Skills

• Bachelor’s degree from a reputable university.
• 0–1 year of experience in a customer service or related role.
• Strong communication and problem-solving skills.
• Demonstrated business acumen and ability to understand client requirements.
• Ability to manage multiple tasks in a fast-paced, team-oriented environment.
• Basic understanding of software systems will be preferred.

US Time Zone

• Summer: 5:00 PM – 2:00 AM
• Winter: 6:00 PM – 3:00 AM

Benefits

• OPD & IPD healthcare coverage
• Entertainment allowance
• Cellular allowance
• Provident fund

Job Types: Full-time, Fresher

Ability to commute/relocate:

• Rawalpindi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.
• What is your current salary?
• What is your expected salary?

Location:

• Rawalpindi (Required)

Work Location: In person