Import Operations Executive

Key Responsibilities

• Manage and oversee end-to-end import operations (Air & Sea).
• Ensure timely customs clearance, documentation accuracy, and compliance with regulations.
• Coordinate with shipping lines, airlines, transporters, CHAs, CFS/ICD, and internal teams for smooth cargo movement.
• Monitor shipment tracking, delays, and exceptions; provide proactive updates to clients.
• Review and validate import documentation: MBL/HBL, AWB/HAWB, Invoice, Packing List, COO, BOE, etc.
• Handle CFS operations, container de-stuffing, delivery orders, and cargo release processes.
• Maintain strong relationships with vendors, carriers, overseas agents, and clients.
• Ensure adherence to SOPs, KPIs, and service-level standards.
• Lead, guide, and train the import operations team.
• Manage escalations and resolve operational issues promptly.
• Coordinate with the finance team for billing, cost sheets, vendor invoices, and timely closure.
• Prepare periodic operations reports, performance metrics, and client-specific MIS.
• Ensure all import activities comply with DGFT, Customs, GST, and industry regulations.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Commerce, or related field.
• 2–6 years of experience in import operations within the freight forwarding/logistics industry.
• Strong knowledge of import procedures, customs regulations, HS codes, and international trade terms (Incoterms).
• Hands-on experience with CHA coordination, CFS operations, and carrier dealings.
• Proficiency in MBL/HBL, AWB/HAWB, and other import documentation.
• Excellent communication and client-handling skills.
• Ability to multitask, prioritize, and solve operational challenges.
• Strong leadership and team-management capabilities.
• Detail-oriented with strong analytical and coordination skills

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹900,000.00 per year

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Work Location: In person