Import&Export Specialist

Who We Are?

As one of the leading companies in the Food & Beverage Services field, we are looking for enthusiastic, dynamic and quality-oriented colleagues to join our innovative, dynamic team for the position of “ Import&Export Specialist ” located in our Head Office.

General Qualifications:

• Graduated from relevant university departments (Engineering Faculties, Faculty of Economics and Administrative Sciences, Logistics, Supply Chain, Foreign Trade, Import-Export, etc.), preferably with a master’s degree
• Minimum 3 years of experience in one of the following sectors: retail, food & beverage, services, logistics, import-export
• Knowledgeable in areas such as import-export, customs regulations, logistics, procurement, order management, market research, price analysis, supplier relations, and negotiation techniques
• Advanced proficiency in written and spoken English
• Proficient in MS Office and MS Project programs
• Experienced in ERP systems

Job Description:

• Ensuring the efficient and compliant execution of the company’s foreign trade operations.
• Achieving cost, time, and quality optimization in import and export processes.
• Coordinating with suppliers, logistics companies, customs brokers, and official institutions.
• Acting in accordance with international trade legislation, customs regulations, and company policies.
• Supporting logistics and foreign trade strategies that will increase the company’s competitiveness in global markets.
• Planning, monitoring, and reporting import and export operations.
• Following up on the organization’s international requests and ensuring the system operates accurately and efficiently.
• Ensuring customs procedures are carried out in compliance with regulations and required documents are prepared.
• Organizing and monitoring logistics processes (transportation, warehousing, insurance).
• Conducting import/export cost analyses and ensuring budget control.
• Preparing and monitoring international trade contracts.
• Selecting and managing customs brokerage firms.
• Communicating and managing processes with relevant official institutions (Ministry of Trade, Customs Administration, etc.), intervening when necessary.
• Supporting processes related to export incentives, VAT refunds, and government subsidies.
• Managing relationships with key stakeholders in the import/export process (warehousing, transportation, customs brokerage, insurance), obtaining and evaluating price quotations.
• Using and improving ERP and foreign trade software and ensuring reports are prepared.
• Performing supplier risk analysis (financial, quality, compliance) and proactively managing potential risks; ensuring non-compliant suppliers are avoided by using the ADIT application.
• Monitoring that payments to suppliers are made on time and in full according to agreed terms and company payment schedules; informing the manager and relevant departments in case of discrepancies.
• Planning and managing process design and implementation for efficient category management across all international stores.
• Storing and periodically updating strategies in the designated common area to maximize management and contributions of contracted parties.
• Coordinating terminations and transitions of international contracts to ensure supply continuity.
• Holding regular periodic meetings with international teams and managing cross-functional processes, leading teams to achieve results using change management or project management tools approved by the department manager; keeping related tools/documents up to date.
• Providing leadership and consultancy to international teams for process setup when needed.
• Visiting international branches as required to identify issues and risks and defining action plans for resolution.
• Actively participating in new branch openings under the guidance of the department manager; onboarding new Supply Chain teams, training them on processes and systems, and ensuring smooth handover to branch teams after a certain period.
• Creating and implementing training plans for domestic and international branches as needed; regularly monitoring training effectiveness and sustainability of acquired competencies.
• Tracking changes in international trade legislation and ensuring adaptation within the company.