Information Technology Specialist

Role

Extends IT support services to staff and clients. Keeps the network computing systems operating efficiently and assure that computing standards are implemented and enforced; Troubleshoots and resolves system problems and assists with project management research, implementation and system administrative duties.

Must be local to Central Indiana.

Major Duties and Responsibilities

• Responds to internal inquiries and develops solutions for component failures and complex technical problems in all of these areas to deliver a sound and stable computing infrastructure; providing exceptional support while demonstrating a sense of priorities.
• Installs, configures, maintains and troubleshoots workstations, servers, and all other computer related systems, mobile devices, and equipment. Maintains documented resolutions and operating procedures.
• Coordinates with fellow IT Staff to ensure timely completion of daily, monthly and quarterly reports and processes.
• Perform installations at customer locations for internet, phone.
• Perform service calls to customer locations to repair internet, phone, and network services and equipment.
• Install and replace ethernet and coax cabling in and around building structures.
• Configure routers and router technologies
• Assist customers with connecting devices to the internet, set up tv receivers and remotes, and repairing other problems related to internet, phone, and tv services.
• Maintain user accounts on networks and applications. Make certain proper permissions are established within applications and in the network operating systems.

Experience

Two to five years of similar or related experience, including time spent in preparatory positions.

Education/Certifications/Licenses

Equivalent skill and knowledge, or a college degree.

Physical Requirements

Able to stand, crouch, and climb to perform repairs, use ladders, and perform various types of manual labor with limited physical exertion and occasional lifting of up to 50 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Mental and/or Emotional Requirements

• Must be able to perform job functions with supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various instructions and follow oral instructions.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be able to perform basic mathematical calculations with extreme accuracy.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on confidential matters.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job posting is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Computers & Co is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Contract Length:

• More than 1 year

Full Time Opportunity:

• Yes

Hours per week:

• 30-39

Work Remotely

• No

Job Types: Full-time, Part-time, Contract

Pay: $15.00 - $28.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Tuition reimbursement

Work Location: In person