Information Technology Specialist

Role Description
This is a full-time on-site Mid-Level IT Engineer/specialist role located in Business Bay, Dubai. In this role, you will be at the intersection of backend operations, cloud architecture, Meta platforms and emerging AI technologies. You will be supporting and reporting to our CEO to maintain, scale, and innovate our technology ecosystem — with a particular focus on AWS cloud services, Meta platform integrations, and AI-powered tools such as Claude.

Key Responsibilities
Backend Operations and Systems Administration

• Design, deploy, and maintain scalable backend infrastructure and services
• Monitor system health, performance metrics, and uptime SLAs
• Manage user access, permissions, and identity management across platforms
• Troubleshoot and resolve production incidents with a focus on root-cause analysis
• Maintain and contribute to DevOps best practices
• Document system configurations, SOPs, and runbooks
  

AWS Cloud Infrastructure
• Architect and manage AWS services including EC2, S3, RDS, Lambda, and VPC
• Optimize cloud costs through resource rightsizing and usage analysis
• Implement infrastructure-as-code using tools such as Terraform or AWS CloudFormation
• Ensure cloud environments adhere to security and compliance

Meta Platform Integration
• Manage and integrate Meta Business Suite APIs for operational workflows
• Support advertising, analytics, and data pipeline integrations with Meta platforms
• Liaise with Meta developer tools and troubleshoot API-related issues

AI Tools & Claude/LLM Expertise
• Serve as an internal subject-matter expert on AI clause governance and AI tool usage policies
• Evaluate, implement, and maintain AI-powered tools across business functions
• Collaborate with legal and compliance teams to review AI-related contractual language
• Stay current on emerging LLM capabilities, risks, and regulatory developments

PLEASE NOTE: This is a mid-level position requiring 3–5 years of experience. We're hiring urgently and prioritizing candidates who can join immediately.
The ideal candidate has strong proficiency in the technologies listed above, thrives working independently, and is eager to grow within the evolving IT landscape.