Infrastructure Services and Operation Specialist

he story of Yıldız Holding, which started with biscuit production in Istanbul in 1944, continues today with our food-snack products that we have reached 4 billion people in 5 continents with more than 300 brands and with our retail companies all over Turkey. With our 72 thousand employees, the majority of whom are located in Turkey, we aim to reach the better without stopping, and we produce a wide range of products from biscuits to chocolate, from frozen food to packaging in a total of 46 factories, 25 of which are abroad. We always raise the bar in economic contribution, employment, exports, social solidarity and sustainability. We give priority to social contribution with the principle of "Make Happy Be Happy" and we have been producing happiness for more than 75 years with our products, services and sustainable social responsibility understanding.

Our company Yıldız Tech, established to support the software development journeys of our digital applications within our group and to create innovative solutions, aims to enable our customers operating in the e-commerce sector to make the most of next-generation technologies, achieve success through digital and analytical solutions, and capitalize on emerging opportunities to attain sustainable benefits.

Job Description

Yıldız Tech's Infrastructure, Commercial Solutions and Integration organization is seeking an Infrastructure Services and Operation Specialist to manage and maintain the organization's IT infrastructure, including servers, storage, networking, and cloud services. In this role, you will ensure system performance and reliability, implement security measures, and provide technical support to end-users and IT staff.

• Monitor system performance and reliability, and troubleshoot issues to ensure uptime and availability
• Install, configure, and upgrade hardware and software components as needed
• Develop and maintain documentation for infrastructure configurations, procedures, and policies
• Collaborate with cross-functional teams to design and implement infrastructure solutions that meet business requirements
• Provide technical support and guidance to end-users and IT staff on infrastructure-related issues
• Evaluate and recommend new technologies and tools to enhance infrastructure efficiency and performance
• Managing Monitoring and configuıring Virtualization infrastracture
• Managing Backup Operations
• Managing and configuring Windows Server Operating Systems
• Experience in managing Active Directory environments
• Experience in OU, user, group, and GPO design and management
• Proficiency in AD replication, sites & subnets concepts
• Having taken an active role in AD Migration processes
• Experience with Exchange On-Prem or Hybrid Exchange
• User and group synchronization with Azure AD Connect / Entra Connect
• Proficiency in UPN suffix, mail routing, and identity lifecycle topics
• Experience in mail flow, troubleshooting, and daily operations
• Previous experience working with Microsoft MIM

What Will Be the Qualifications We Expect from You?

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum 2 years of experience in IT infrastructure management and operations
• Proficiency in managing servers, storage systems, networking equipment, and cloud services
• Strong understanding of IT security principles and best practices
• Excellent analytical and problem-solving skills, with attention to detail
• Ability to work independently and collaboratively in a fast-paced environment

What Will Happen to Those Who Feature You? (Key Competencies and skills)

• Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization
• Effective communication skills
• Problem solver
• Result-oriented
• Strong business acumen
• Ability to manage a variety of cross-organizational projects (scope, stakeholders, desired outcomes) working closely with a broad range of internal and external teams
• Multitasking skills
• Analytical perspective
• Proficiency in MS Office applications

“Çalışan Adayı Aydınlatma Metni için ; https://www.yildizholding.com.tr/tr/kisisel-verilerin-korunmasi sayfamızı ziyaret edebilirsiniz.”