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Inside Account Manager
Wichita, United States
JOB DESCRIPTION
Job Title: Inside Account Manager
POSITION SUMMARY
Maintain and expand relationships with strategically relevant multi-location customers, in order to develop strategic, long-lasting partnerships. Achieve bookings goals and assigned strategic account objectives while representing the full range of services provided by Integra Technologies in accordance with company policies and procedures.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE
- Effectively and strategically utilize current and new market sales information, analysis, pricing and sales analytical data to provide input in support of Integra’s goals. Recommend best practices to increase pricing and reduce costs.
- Provide quotations to customers while meeting internal gross margin targets.
- Track performance to bookings targets and identify areas to close bookings gaps.
- Follow-up on PO timelines from the customer and provide a bookings forecast.
- Establish productive, professional relationships with key personnel in assigned customer accounts in order to develop strategic, long lasting partnerships.
- Ensure that policies and procedures for areas of responsibilities align with the Company’s objectives in support of Integra’s strategic plan.
- Collaborate with cross-functional teams of Subject Matter Experts to achieve business, operations, and quality objectives in addition to performance goals.
- Provide ongoing assessment, clarification and validation of customer needs. Maintain high customer satisfaction ratings that meet and exceed Company standards.
- Analyze Total and Served Available/Addressable Markets (TAM and SAM).
-
Provide updates in weekly sales meeting.
- Flexibility to perform other duties as assigned.
JOB REQUIREMENTS INCLUDE
Education: Bachelor’s Degree in Business or related field preferred; however, a combination of education and experience wherein the skills and abilities to perform the responsibilities and functions have been adequately demonstrated is acceptable.
Experience: Experience in Sales and/or Strategic business development in Semiconductor industry preferred; to include full back-end semiconductor services starting from wafer sort, thinning and dicing through die-attach, wire-bond, package sealing, and final test.
Knowledge/Skills:
- Must possess excellent written and oral communication skills in terms of presentation, establishing rapport, writing detailed reports and articulating services.
- Strong leadership qualities with ability to motive, influence and inspire others.
- Ability to:
- Strategically plan and execute; requires a broad conceptual judgment and ability to deal with complex factors not easily evaluated.
- Analyze new opportunities to prioritize efforts to maximize ROI.
- Build rapport with employees, management team and customers and to ensure stellar customer service is delivered in a timely manner.
- Use available resources to find potential business and customers.
- Remain highly organized and motivated, goal and people oriented and be able to operate independently and make decisions with minimal supervision.
-
Manage multiple priorities, meet deadlines, work under pressure, create consensus, make decisions and produce results.
- Must be willing to periodically work evenings and weekends based on the needs of our customers.
- Demonstrated interpersonal skills to develop effective internal and external working relationships.
- An acute level of knowledge and intuition of the business, operating procedures, trends, and key financial metrics and ratios.
- Microsoft Office, account management systems and other computer products and programs.
SUPERVISORY RESPONSIBILITIES
Total Number of Employees Directly Supervising: _0 _
Number of Subordinate Supervisors Reporting to Position: _0 _
This job description is intended to describe the general nature and level of work being performed. This is not intended to be an all-inclusive list of responsibilities, duties, skills required of employees so classified.
In addition, this is not an employment contract and should not be construed or interpreted as creating an implied or expressed guarantee of continued employment. The employment relationship at Integra Technologies Inc is by mutual consent (Employment at Will).
I have read the job description, as well as the physical requirements below, and understand the expectations. By signing below, I acknowledge that I am able to perform the essential functions and meet the minimum requirements.
EMPLOYEE_________________________________________ Date ____________
PHYSICAL REQUIREMENTS INCLUDE
None
Occasional
Frequent
Constant
Stand
Walk
Sit
Bend/stoop
Climb
Reach above shoulders
Squat/crouch/kneel
Push/pull
Lift
Usual amount
<10 lbs
11-25 lbs
26-50 lbs
51+ lbs
Carry
Usual amount
<10 lbs
11-25 lbs
26-50 lbs
51+ lbs
Employee must use hands for repetitive action such as (please check all):
Right
Hand
Left
Hand
Simple grasping
Yes
No
Yes
No
Firm grasping
Yes
No
Yes
No
Fine manipulation
Yes
No
Yes
No
WORKING CONDITIONS INCLUDE
None
Occasional
Frequent
Constant
General shop conditions
General office environment
Humid, extreme hot/cold temps (non-weather)
Outdoor weather conditions
Fumes or airborne particles
Fluorescent lights
Moving, mechanical parts
Toxic chemicals
Loud noise intensity levels
Risk of electrical shock
Travel for job
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