Inside Sales Representative

Essential Duties and Responsibilities:

• Consistently meets or exceeds monthly new‑revenue targets.
• Generates new business through proactive outbound calls, emails, and social outreach, while qualifying all leads.
• Responds to inbound calls, chats, and inquiries to identify and advance additional sales opportunities.
• Builds and maintains at least 5x pipeline coverage through steady outbound and inbound activity.
• Conducts consultative discovery to understand customer needs, challenges, and technical requirements.
• Collaborates with Solutions Architects and internal specialists for advanced discovery, solution design, and approvals.
• Collects competitive insights and positions TPx solutions effectively throughout the sales cycle.
• Builds strong product and solution expertise through continuous training and enablement.
• Uses marketing tools to research, track, and update leads and prospects.
• Manages and updates lead databases in Salesforce (SFDC) and Outreach.
• Delivers online product demonstrations to prospective customers.
• Adheres to sales policies, processes, and reporting requirements to support sales operations.
• Ensures high‑quality customer service by following organizational standards in a timely manner.

Other Responsibilities:

• Performs other duties as assigned.

Education & Experience

• High School diploma or GED.
• Minimum 2 years of recent sales experience at an MSP.
• Proven success in a quota-carrying hunter sales role.

Knowledge, Skills, & Abilities

• Excellent communication skills.
• Strong business development, prospecting, and pipeline-building skills.
• Excellent time management and presentation skills.
• Must be capable of balancing between fulfilling customers' needs and meeting company expectations and goals.
• Knowledge of computer and word processing systems and programs.
• Ability to work under a quota plan.
• Ability to work under pressure and maintain flexibility.
• Ability to learn new processes and procedures and stay current on products services promotions and technology.

Other Qualifications:

• Associate or bachelor's degree in business administration preferred.
• Experience in selling Managed IT, UCaaS, Security, Cloud, Networking, SD-WAN, SASE, or Business Continuity solutions.
• Experience working in a fast-paced, metrics-driven sales organization.

TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.

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Req: #26-0012