Installation Manager

Job Summary

Are you a problem-solver with leadership skills and a passion for customer service? Join our dynamic team as an Installation Manager! In this role, you’ll be the backbone of our installation department, ensuring smooth operations, managing a talented team of installers, and driving top-notch customer experiences. If you're ready to lead, innovate, and make an impact, we want you on our team!

What You’ll Do

The Installation Manager has a variety of duties and responsibilities that include, but are not limited to, the following:

• Lead the Team: Manage scheduling, assign installers, and oversee the daily operations.
• Customer Satisfaction: Ensure clients are happy by resolving issues swiftly and maintaining strong relationships.
• Site Inspections: Regularly inspect job sites to ensure quality and efficiency.
• Payroll Management: Approve and submit weekly payroll for installers.
• Recruitment: Onboard new installers to strengthen our team.
• Operational Excellence: Support achieving customer satisfaction and compliance goals.

Skills & Experience

• Excellent Communicator: You know how to listen and lead with clarity.
• Leadership: Inspire and motivate your team to perform at their best.
• Organized & Detail-Oriented: Keep things running smoothly and efficiently.
• Problem Solver: Quick to address challenges and find solutions.
• Customer-Centric: Always prioritize delivering the best service.

Qualifications

• High school diploma or GED equivalent
• Experience working in flooring installation or construction preferred

Other Requirements

• Must be able to pass a background check
• Must possess and maintain a current, valid driver's license.

Travel

• Travel is primary local during the business day, although some out-of-the-area travel may be expected.