Installation Support Executive

Installation Support Executive

Location: Doha, Qatar

Key Responsibilities

• Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions.
• Customization of Application as per the End user Requirement
• Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints
• Troubleshoot and resolve issues in existing software, Application, Hardware Devices
• Analyze and study complex systems requirements
• Attend Necessary company provided training and also to do personal training to upgrade the technical skills to execute daily activities
• Prepare design documentation, Technical document, Test Cases, User Manual , Handover documents , Configuration Documents
• Q Matic Training and Certification as per Company need
• Technology Training and Certification as per company need
• To be Part of Inspection, QA /QC Team
• To be actively involved in MOI, Client , Consultant , Contractor , Sub Contractor Inspection , Testing and Commissioning of Complete solutions
• Write and maintain technical documentation to describe testing, changes, and corrections
• Collaborate and communicate effectively with stakeholders throughout the organization
• Support customer-witnessed testing, Training and Project Handover
• Presentation of Applications, Attend Meeting and do requirement Gathering
• To be able to understand 3 Party Application and do necessary Integration / Customization as per the requirement of Company / Client.
• Attend Customer Calls on Support activities,
• To be involved in Installation of Existing applications and Solutions (End to End)
• To prepare, Daily reports, Weekly reports and Monthly reports
• To communicate with client and provide updates on Daily activity
• Will be required to be on Field for support and go live, perform Maintenance for Application, Server & other Hardware’s
• Will require to check and troubleshoot necessary hardware cables, inside the conduit, containment, above the ceiling etc.

Requirements:

• Bachelor’s degree in Computer Science, IT, or Electronics Engineering.
• Minimum 3 years of relevant experience.
• Basic coding skills required.
• Knowledge of HTML, CSS, JavaScript.
• Experience with SQL databases (MySQL, PostgreSQL).
• Qatar driving license preferred.
• Arabic language preferred.

If you're interested, please share your CV at: career@floragroup.net

Job Type: Full-time

Experience:

• HTML, CSS, JAVA SCRIPT, SQL DATABASE, MYSQL: 1 year (Preferred)

License/Certification:

• Qatar Driving License (Preferred)