Instructional Designer

About the Role

Maleda Tech is seeking a creative and detail-oriented Instructional Designer to develop engaging and effective learning experiences for a global customer support organization. In this role, you'll design digital and virtual training programs that empower employees to grow their skills and enhance performance. You'll collaborate with subject-matter experts, apply adult learning principles, and leverage modern instructional design tools to deliver innovative learning solutions.

Key Responsibilities

• Develop interactive learning experiences including e-learning modules, videos, microlearning, and virtual instructor-led sessions.

• Conduct needs assessments and audience analyses to determine learning goals and strategies.

• Partner with subject-matter experts to translate technical or complex content into clear, engaging materials.

• Design activities and assessments that promote hands-on, experiential learning.

• Build and maintain digital courses using Articulate Storyline/Rise and other e-learning tools.

• Create evaluations and quizzes to assess learner progress and job readiness.

• Review feedback from learners and facilitators to continuously improve training materials.

• Collaborate cross-functionally with product, operations, and marketing teams to align training initiatives with organizational objectives.

• Stay current with learning technologies, instructional trends, and emerging best practices.

• Track and report progress using tools such as Asana and ensure projects are delivered on time.

Qualifications

• Bachelor's degree in Instructional Design, Education, or related field.

• 1–2 years of professional experience designing instructional materials for adult learners.

• Strong communication and presentation skills.

• Proficiency with learning management systems (LMS), Articulate Rise/Storyline, and Adobe Creative Suite.

• Familiarity with virtual learning platforms and multimedia production.

• Excellent project management and organizational abilities.

• Portfolio or work samples demonstrating previous instructional design work.

• Enthusiasm for continuous learning and innovation.

Key Details

• Contract Duration: November 2025 – June 2026

• Location: West Chester, Pennsylvania (remote flexibility available)

• Schedule: Full-time | 40 hours per week | Monday – Friday

• Compensation: Up to $37/hour (W2)

• Start Date: November 3, 2025

Join us to help create innovative learning experiences that make professional growth accessible, engaging, and impactful.