Instructional Designer

C² Technologies, Inc. seeks Instructional Designer to design, develop, and deliver engaging, high-quality instructional materials for technical and professional training programs. The position is classified as onsite/hybrid.

POSITION DESCRIPTION

Responsible for designing and developing effective instructional content that supports learning outcomes and aligns with client objectives. Instructional Designers will apply adult learning principles and instructional design methodologies to create engaging learning materials, including computer-based training (CBT), instructor-led content, and performance support tools. This role ensures all instructional materials meet accessibility standards, reflect best practices in instructional design, and contribute to learner success.

DUTIES AND RESPONSIBILITIES

• Design and Develop Instructional Content: Create engaging learning materials—including presentations, handouts, CBT modules, and job aids—using established templates, design standards, and authoring tools.

• Apply Instructional Design Principles: Develop instructional materials grounded in adult learning theory and proven methodologies to ensure clarity, accessibility, and learner engagement.

• Engage in Proactive Stakeholder Communication: Maintain regular communication with stakeholders to share progress, gather feedback, and ensure training products align with strategic goals and operational needs.

• Manage Project Timelines and Milestones: Support project management by maintaining detailed task plans, tracking milestones, and identifying risks or delays to ensure timely delivery of deliverables.

• Collaborate with Subject Matter Experts (SMEs): Partner with SMEs to collect and refine technical content, translating complex concepts into clear, learner-focused instructional materials.

• Review and Quality Assurance: Conduct content reviews to ensure materials are accurate, consistent, and instructionally sound, incorporating feedback from reviewers and stakeholders.

• Contribute to Evaluation Efforts: Collect and organize learner feedback and performance data to support evaluation and continuous improvement of training programs.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Bachelor’s degree in Instructional Design, Education, or related field.

• Minimum of 3 years of experience in instructional design.

• Familiarity with adult learning theory, ADDIE methodology, and instructional technologies.

• Experience developing technical training programs, with preference for transit environments.

• Knowledge and application of Web Content Accessibility Guidelines (WCAG) 2.2.

• Experience with Learning Management Systems (LMS) and authoring tools such as Adobe Captivate (Classic and/or New version) and Adobe InDesign.

• Demonstrated experience conducting working sessions with subject matter experts.

PREFERRED EXPERIENCE & QUALIFICATIONS

• Project Management certification (PMP or similar).

• Experience designing and developing transit or transportation technical training programs.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions as indicated by the client. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require other or different tasks as assigned. All job requirements are subject to possible revision to reflect changes in position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliant with Federal and State Laws). Continued employment remains on an “at-will” basis.

C² Technologies, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.