Instructional Designer - Trainer

• Design, develop, and update training programs and materials, including facilitator guides, e-learning, job aids, qualification checklists, and onboarding curricula.
• Support on-the-job training (OJT) and “train-the-trainer” programs by equipping SMEs and Level 3 employees with coaching tools and resources.
• Apply adult learning principles and instructional best practices to ensure content is practical, engaging, and aligned to business needs.
• Facilitate classroom, shopfloor, and virtual training sessions in both English and Spanish.
• Deliver workforce development content such as onboarding, safety, 5S, and computer literacy.
• Adjust facilitation style to meet the needs of diverse audiences, building confidence and engagement through interactive methods and hands-on practice.
• Conduct needs assessments in partnership with leaders and SMEs to identify training priorities.
• Evaluate program effectiveness through participant feedback, assessments, and performance metrics.
• Manage training records, scheduling, and compliance requirements within the Learning Management System (LMS).
• Recommend continuous improvements to strengthen program impact and alignment with operational goals.
• Act as a culture ambassador, modeling and reinforcing JTS values of customer focus, continuous improvement, teamwork, and innovation.
• Provide coaching to SMEs and peers on effective OJT and facilitation practices.
• Other duties as assigned.

• Safety First: Proactively inspects, maintains, and removes unsafe tools and equipment from circulation to protect employees and ensure a hazard-free workplace.
• Have Humanity: Supports team members by quickly fulfilling tool and supply requests, reducing downtime, and creating a collaborative, respectful environment.

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