Insurance Coordinator/Receptionist

Job Summary
The Insurance Coordinator plays a vital role in ensuring the smooth operation of insurance processes within a dental office. This position is responsible for managing insurance verification, processing dental records, and ensuring compliance with HIPAA regulations. The ideal candidate will possess a strong understanding of dental terminology and coding.

Responsibilities

• Understanding knowledge of dental insurance plans
• Verify and/or update patient insurance coverage and benefits prior to services rendered.
• Process and code dental claims using appropriate coding systems (ADA).
• Communicate effectively with patients regarding their insurance inquiries and claims status.
• Process and submit insurance claims daily
• Stay updated on changes in insurance policies, procedures, and regulations.
• Assist in the resolution of any discrepancies or issues related to insurance claims.
• Monitor and follow up on outstanding insurance claims.
• Provide support to the dental office team in administrative tasks as needed; such as performing general office duties, answering telephones, scheduling, taking payments, photocopying, filing, and answering emails.

Requirements

• High school diploma or equivalent.
• Experience in a dental office setting preferred but not required
• Experience in an Insurance Coordinator or similar role; Familiarity with insurance verification processes and managed care principles.
• Excellent organizational skills with attention to detail.
• Ability to handle sensitive information while maintaining confidentiality in accordance with HIPAA regulations.
• Strong communication skills, both verbal and written.
• Critical thinking
• Adaptability
• Positive proactive attitude
• Solid work ethic
• Excellent telephone etiquette
• Excellent customer service skills
• Working knowledge of general administrative practices

Qualified candidates may also bring a resume in person to our office located at 135 Warren Ave Pocatello, ID 83201 or email admin@oakmountaindental.com

Job Types: Full-time, Part-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Experience:

• Insurance verification: 1 year (Preferred)
• dental billing: 1 year (Preferred)

Ability to Commute:

• Pocatello, ID 83201 (Required)

Ability to Relocate:

• Pocatello, ID 83201: Relocate before starting work (Required)

Work Location: In person