Insurance Operations Analyst-Aviation Division

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Operations Analyst supports key business processes across underwriting, compliance, and systems initiatives to help propel new business and renewals. This role combines analytical, organizational, and technical skills to streamline workflows, enhance data accuracy, and support cross-functional projects within the Aviation insurance operations environment. You will directly support the Operations Manager to ensure platform stability, assist with compliance deliverables, and identify opportunities to improve efficiency, marketing exposure, and improve data-driven processes.

Key Responsibilities:

• Maintain and enhance third party platform as a product owner,; act as a product liaison, build product as needed, and troubleshoot technical issues and manage pool mailbox.

• Ensure data accuracy and consistency across systems and reports
• Support compliance-related products, including state filings, document management, and audit requests.
• Identify opportunities to streamline workflows, improve automation, and reduce operational risk or manual touchpoints.
• Collaborate with cross-functional teams to support product, compliance, and system integration
• Assist with developing and maintaining Standard Operating procedures for recurring processes
• Participate in ad-hoc analysis, reporting, and special products assigned.

Qualifications:

• Strong organization and problem-solving skills
• Detail oriented with commitment to data integrity
• Excellent communication skills
• Ability to manage multiple priorities and work independently
• Education: Bachelor’s degree required; STEM or analytical background preferred
• Experience: 1-4 years of full-time professional experience
• Exposure to insurance, operations, or data analysis preferred
• Experience with Python, RStudio, or other coding tools is a plus
• Strong Excel and data visualization skills (e.g. Power BI, Tableau) preferred

Business Unit:

Aviation

Salary Range:

$64,000.00 -$80,000.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.