Intake Coordinator

Intake Coordinator

in Madison, WI

Discover an office role with a greater purpose. As an Intake Coordinator for Interim HealthCare®, you’ll join a team of professionals helping others receive the personalized care they need to live their best at home.

As the nation’s first home care company, Interim HealthCare understands the importance of home to the clients and patients we serve. We are currently seeking an Intake Coordinator who shares our values to support the daily functions of our office while helping us to receive and plan services for our patients and their families. If you’re ready to use your people skills in significant ways that make every day rewarding, you are made for this!

Our Intake Coordinators enjoy some excellent benefits:

• $50,000 - 55,000/year
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance
• Employer happily pays up to 90% of Employee Benefit Plans
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University
• PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

As an Intake Coordinator, here’s a big-picture view of what you’ll do:

• Assists the Client Service Supervisor or Administrator in establishing and monitoring compliance with quality and operations standards.
• Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.
• Verifies client insurance.
• Assists with marketing, payroll and/or collection functions, as needed.
• Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare.
• Promotes agency through education to prospective and existing patients/clients.
• Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.
• Completes other assignments as requested and assigned.
• May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

A few must-haves for Intake Coordinators:

• Associates Degree OR 2+ years of Patient Intake/Medical office role
• Minimum of 2 years of experience in Intake/Medical Office role
• Excellent oral and written communication and interpersonal skills
• Strong organizational skills and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Intake Coordinators. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of Intake Coordinators who are making a positive impact in the lives of others through the meaningful work they do.