Intake Coordinator/Case Manager

Summary:

• The Intake Coordinator/Case Manager position is responsible for the coordination and management client direct care services. The Intake Coordinator/ Case Manager will provide programmatic information clients and external customers. The Intake Coordinator/Case Manager will be responsible for developing and reviewing appropriate and timely documentation for all services provided. The Intake Coordinator/Case Manager will be in compliance with all guidelines imposed by the Department of Corrections.

Essential Duties and Responsibilities:

• Provide all Intake duties including: Initial Intake; Assessments; Referrals; Evaluations; PREA documentation; Bed assignments; Census (population) sheets; Client handbook; orientation to program structure and Consents
• Complete Entitlement documentation for procurement of Medicaid.
• Provide and document all case management duties including: Re-Entry Plans, Re-Entry Plan Reviews, Progress Notes, Fee Collection and Documentation; Client schedules; Employment verifications; individual counseling and evaluations.
• Provide client direct care services including: facility head counts and tours; monitoring of self administration of medication; client accountability checks and facility/grounds safety.
• Completion of mandatory trainings
• Knowledge and understanding of all Department of Corrections contractual agreements in accordance with the Residential Provider Manual

Required Knowledge, Skills, Abilities and Other Characteristics:

Knowledge of:

• Electronic Healthcare Record systems. ·
• General office software, particularly Microsoft Office Suite

Ability to:

• Interact effectively with representative of funding sources and referral agencies.
• Analyze and solve problems effectively and efficiently.
• Communicate effectively both verbally and in writing.
• Manage priorities to meet deadlines and demonstrate multi-tasking skills.
• Work and make decisions independently.
• Assimilate new information and technology.

Education and Experience:

• Bachelors Degree with a concentration in the area of Counseling or Criminal Justice
• Experience within the criminal justice environment

Must be:

• ethical, self-motivated, dependable/reliable and detailed oriented. ·
• Must be able to interface easily with clients, staff, and other management. ·
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pounds objects and possessing the dexterity and vision to operate office computers and equipment. · *
• Must possess a Valid driver's license

This job description covers the most significant duties but does not exclude other assignments or related duties.