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Intake Specialist

Provides information to callers and prospective patients regarding Glenbeigh services, collects data for staff to determine the appropriateness and eligibility of patient requesting admission. Responsible for pre-admission case management of patients scheduled to be admitted, including benefits verification. Completes admission paperwork for all patients.

Education, Knowledge, Skills and Abilities

    • High school graduate or equivalent.
    • Strong organizational skills and effective in working with a team.
    • Excellent verbal/written and interpersonal communication required.
    • Ability to establish and maintain friendly and cooperative relationships in all encounters.
    • Basic office equipment skills including but not limited to: photocopiers, scanners, fax machines, telephone system, shred boxes, calculators, computers, printers and keyboards.
    • Basic computer skills including but not limited to: Microsoft office, Outlook and the aptitude to navigate electronic medical records effectively.
    • Possess personal qualifications such as kindness, compassion, good judgment and an ability to relate effectively.
    • Able to maintain a strict level of confidentiality.
    • Possess strong customer service skills and phone etiquette.

Location: Ashtabula Regional Medical Center · Admissions - GB
Schedule: Part Time, 1st, 24 hrs

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