Integrated Facility & Floor Operations Analyst - Workplaces Facility services

Job Title - Integrated Facility & Floor Operations Analyst

Work Location - Riyadh, Saudi Arabia

Role Overview

Integrated Facility & Floor Operation Analyst oversee the administrative and operational functions of the office and facilities , ensuring that all activities run smoothly and efficiently, coordinate the day-to-day activities and working closely with the reception team to support office and Facilities operations, employee services, and facility management. This role requires a proactive individual who can manage the resources, implement policies, and ensure an optimal working environment for all staff.

Key Responsibilities:

Office Operations Management:

• Oversee and coordinate daily office operations, ensuring smooth workflow.

• Monitor office supplies and equipment, ensuring that everything is well-maintained, stocked, and operational.

• Act as the point of contact for office-related services such as cleaning, maintenance, and security.

• Implement and enforce office policies and procedures, ensuring all employees adhere to operational standards.

• Work closely with the receptionist team to ensure the front desk area is running efficiently and professionally.

Facility & Equipment Management:

• Ensure the office environment is organized, clean, and conducive to productivity, addressing any issues related to the office space (e.g., furniture, cleanliness, safety concerns).

• Oversee the maintenance of office equipment such as computers, phones, printers, and other tools, initiating repairs or replacements as needed.

• Liaise with external vendors for office-related services, including maintenance, equipment, supplies, and security.

Health, Safety & Emergency Procedures:

• Oversee health and safety protocols in the office, ensuring that all staff are trained on emergency procedures, fire drills, and first aid.

• Act as a point of contact for emergency situations, coordinating responses with other departments or external services as necessary.

• Ensure compliance with local regulations related to health and safety in the workplace.

Budget Management:

• Assist in managing the office budget, ensuring expenses are within allocated limits.

• Monitor office expenditures related to supplies, equipment, and services, and work to reduce costs when possible, without compromising on quality.

Administrative Support & Reporting:

• Prepare and maintain office-related reports, such as office supply usage, maintenance issues, and facility-related expenses.

• Assist in preparing monthly and quarterly reports on office efficiency, team performance, and operational needs.

• Maintain office records and files in an organized manner, ensuring that confidential information is securely handled.

• Coordinate with other departments to ensure that operational needs and requests are addressed promptly.

• Act as the liaison between office staff and management, addressing any employee concerns or needs.

• Organize office events, team-building activities, and other initiatives to promote a positive and productive work culture.

• Ensure the office is a comfortable, welcoming, and supportive environment for employees, addressing any issues that could impact morale or productivity.

Team Leadership & Support:

• Support reception team, ensuring their tasks are completed effectively and on time.

• Foster a positive work environment by promoting teamwork, accountability, and high-performance standards.

• Provide ongoing support to team members, particularly in areas such as office procedures, software usage, and customer service.

• Collaborate with the manager to assess team performance, identifying areas for improvement and providing constructive feedback.

Key Qualifications:

• Bachelor's degree in business administration, Office Management, or a related field (or equivalent experience).
• 0 to 1 year of experience in office management or a related role, with a proven track record of managing office operations and teams.
• Ability to handle multiple tasks simultaneously, prioritize effectively, and work under pressure.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar office software.
• Knowledge of office management best practices and familiarity with office security and safety protocols.
• Excellent interpersonal skills and the ability to work collaboratively with various teams.
• Problem-solving and conflict resolution skills.