Integration Analyst

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.

About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management, and other workforce needs.

We recently embraced our refreshed brand, which fully embodies our commitment to innovation, and completed our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening, and our vision for a successful future is clear — we’d love for you to join us on this journey!

For more information, visit or follow us on LinkedIn or Facebook.

As an Integration Analyst, you will:

• Work with internal and external customers to identify and understand client processes and business needs as they pertain to integrations
• Translate client processes and business needs into specific integration requirements and technical design documentation
• Ensure that development, deployment, and implementation of integration supports the client’s processes and business needs
• Analyze and identify data issues that require an override on core systems or assistance with data mapping between systems
• Analyze and identify data issues in relation to technical design document and work with developer to document in Jira and make corrections
• Provide support to implementation team as needed for integration work

You are a strong fit for this role if you have:

• 0-2 years of software analyst or relevant experience
• Expert knowledge and troubleshooting of Senior IS
• All Integration Test Analyst competencies
• Strong ability to communicate clearly and concisely
• Strong ability to prioritize workload
• Strong ability to prioritize and manage escalations
• Remain professional under severe pressure
• High level of customer empathy
• Strong email etiquette and grammar
• The ability to display our core values when working with customers and peers
• The ability to display adaptability and flexibility in work products
• Strong interpersonal and relationship skills
• Sound decision making and judgment
• Accountable and results focused
• Supportive in people development
• Organizational savvy

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Benefits:

• Competitive salary
• PTO and Sick leaves
• In-Patient Health insurance
• Provident fund and EOBI
• The work/life setup you need to be successful.
• A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results
• The chance to make a genuine impact on the company’s growth
• Plenty of challenging work and the opportunity to stretch yourself
• The opportunity to work with amazing talent in a fast-growing company that really values their team