Internal Communications Manager

Key Objectives:

• Develop and execute the internal communication strategy across corporate and hotel operations.
• Ensure consistency of messaging across all properties and functions.
• Translate business priorities into clear and structured communication.
• Draft and manage communication on behalf of senior leadership (MD, CHRO, HR Director, GMs).
• Support key announcements (organizational changes, new leadership, business updates).
• Ensure tone reflects company culture: professional, human, and aligned.
• Design and deliver communication that reinforces company culture and values.
• Support engagement initiatives (surveys, recognition programs, campaigns).
• Drive storytelling across the organization (success stories, milestones, people highlight).
• Lead communication for key HR cycles (performance management, merit increases, promotions).
• Ensure clarity and transparency in employee-facing communication.
• Partner with HR and business leaders to simplify complex topics.
• Support communication for organizational changes and transformation initiatives.
• Ensure employees are informed, aligned, and engaged during periods of change.

Qualifications:

1. Bachelor’s degree in communications, Business Administration, HR, or related field
2. 6–10 years of experience in Internal Communications, Corporate Communications, or HR Communication
3. Experience in hospitality or multi-location organizations is a strong advantage