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Internal Communications Specialist

Location:

13375 National Road SW, Etna, Ohio, 43068

Job Description:

Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash.

Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes.

Why Choose Express Wash Concepts? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean.

Discover the benefits of joining Express Wash Concepts

  • Competitive wages: Enjoy a compensation package reflecting your skills and dedication.

  • Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.

  • Unlimited Wash Club Membership: Keep your vehicle looking its best.

  • Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.

  • Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.

  • HSA contribution: $1,000/year (with qualifying plan).

  • Secure future: 401k with up to 4% company match.

  • Educational reimbursement: Up to $5,250 annually to support ongoing learning and development.

Essential duties and responsibilities

The Internal Communications Specialist supports the design, development, and delivery of company-wide internal communication programs. This role ensures employees across all locations receive clear, consistent, and on-brand messaging that reinforces organizational objectives and keeps teams informed and aligned. The ideal candidate is a strong writer with an eye for design, a good instinct for audience, and the ability to manage multiple projects simultaneously.

Content Development

  • Write, edit, and proofread internal communications including announcements, newsletters, memos, and leadership messaging.

  • Develop content that supports company initiatives and operational updates.

  • Tailor messaging for different audiences and communication channels (email, intranet, digital signage, etc.).

  • Ensure all content aligns with organizational objectives, tone, and brand standards.

Program Coordination

  • Assist in planning and executing internal communication programs from concept through delivery.

  • Maintain a communications calendar to ensure timely and consistent messaging.

  • Coordinate with other departments to gather information and align on messaging priorities.

  • Track communication program effectiveness and recommend improvements based on feedback and engagement data.

General Support

  • Assist in managing internal communication platforms and distribution lists.

  • Support leadership with communication preparation for company meetings, town halls, or announcements.

  • Identify gaps in communication flow and proactively recommend solutions

Required Skills/Abilities:

  • Excellent written communication skills — clear, concise, and adaptable to different audiences and formats.

  • Strong attention to detail in editing, formatting, and brand adherence.

  • Proficiency in Microsoft Office; experience with design tools such as Canva or Adobe Creative Suite a plus.

  • Ability to manage multiple projects and deadlines in a fast-paced, multi-location environment.

  • Comfortable working across departments and communicating with all levels of the organization.

Education and Experience:

  • Bachelor’s degree in communications, English, Journalism, Marketing or an elated field required.

  • 2-4 years of experience in internal communications, corporate communications or a related role.

  • Experience in a multi-site operations-focused environment is a plus.

  • Experience with intranet platforms, or internal communication software preferred.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

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