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Internal Service Coordinator

1–3 Years in Service Coordination/Customer Support

Location: Cairo, Egypt Category: Customer Support

Qualifications:

  • 1–3 years in service coordination or customer support
  • Strong communication and problem‑solving skills
  • Experience guiding junior team members
  • Familiarity with CRM and scheduling tools
  • Strong record‑keeping and documentation abilities


Responsibilities:

  • Monitor Services! Stay updated on offerings and review performance.
  • Manage Schedules! Coordinate employee interactions with clients.
  • Improve Quality! Identify underperforming areas and propose enhancements.
  • Match Clients! Assess needs and recommend suitable services.
  • Follow Up! Conduct check‑ins and address feedback.
  • Resolve Issues! Handle complaints professionally and provide solutions.

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