Internal Service Engineer

3–5 Years in Engineering/Service Support

Location: Cairo, Egypt Category: Engineering

Qualifications:

• Bachelor’s degree in Mechanical/Electrical Engineering (preferred)
• 3–5 years of experience in service or related field
• Proficiency in MS Office, CRM, and PowerBI
• Strong communication and presentation skills
• Self‑motivated, enthusiastic, and able to work independently or in teams
• Integrity, adaptability, and willingness to travel occasionally

Responsibilities:

• Handle Quotations! Qualify customer requests, prepare accurate service quotations, and follow up with clients.
• Support Customers! Respond to inquiries, provide technical advice, and coordinate installation/repair schedules.
• Ensure Compliance! Maintain CRM records and align with trade compliance and quality management procedures.
• Collaborate Across Teams! Act as mediator between sales and service, attend meetings, and communicate delays or issues.
• Develop Professionally! Attend training sessions, support pricing strategies, and align service activities with KPIs.