JOB DESCRIPTION
Role: International Buyer Operations Associate
Location: Noida
Reports to: Founders / COO
Experience: 2-5 years in merchandising/ international buyer management
ABOUT THE ROLE
We are looking for a driven and detail-oriented International Buyer Operations Associate to own and streamline back-office operations for our international buyers (US & EU). This role requires a blend of strong merchandising fundamentals, excellent communication skills, and a business-first mindset.
You will act as the operations backbone for our buyer accounts - managing data, production tracking, communication, and project coordination from end to end. Over time, this role will also contribute to scaling our back-office services to additional clients.
KEY RESPONSIBILITIES
1. Buyer Operations & Communication
- Serve as the primary operational contact for international buyers.
- Manage all back-office workflows including vendor onboarding, PO creation, data handling, production updates and reporting.
- Draft clear, concise communication for buyers-both written and verbal.
- Ensure timely follow-ups, action closures, and proactive problem-solving.
2. Merchandising Support
- Understand buyer expectations, product categories, and merchandising timelines.
- Coordinate with internal teams, factories, shipping to ensure accurate execution.
- Review product details, packaging, specs, and order information for completeness and accuracy.
3. Project Management
- Track multiple orders and clients simultaneously with strong attention to detail.
- Maintain data sheets and work with buyer ERPs.
- Identify operational gaps and suggest process improvements.
4. Business Expansion (Future Responsibility)
- Support leadership in building a scalable back-office operations offering.
- Develop frameworks, processes, and SOPs that can onboard additional junior team members over time.
- Assist in evaluating and onboarding new buyer accounts into the back-office model.
REQUIRED SKILLS & EXPERIENCE
- 25 years in merchandising, sourcing, or similar roles handling international buyers. Its a plus if you have worked at a liaison office.
- MBA is a plus but not mandatory; strong business instincts matter more.
- High ownership mindset with the ability to work independently and manage multiple priorities.
- Ability to quickly grasp new processes, tools, and expectations.
- Excellent written and verbal communication skills clarity, structure, and confidence.
- Strong attention to detail, project management, organisational, and analytical abilities.
Job Types: Full-time, Permanent
Pay: From ₹500,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Liaison : 3 years (Required)
- Merchandising: 3 years (Required)
- International Business: 3 years (Required)
Work Location: In person
Expected Start Date: 30/01/2026