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International Call Agent

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Job Title: International Call Agent

We are seeking a motivated and customer-focused International Call Agent to manage outbound calls with clients in the USA and Canada. The ideal candidate will provide exceptional service, resolve customer inquiries.

Key Responsibilities

  • Attend calls and coordinate with the rest of the team
  • Schedule meetings with the team according to the call
  • Redirect calls or provide information as per called request.
  • Import export knowledge on a basic scale is necessary, including shipping

Requirements

  • Excellent English verbal and written communication skills
  • Logistics shipping basic knowledge required
  • Previous call center experience (preferred)
  • Ability to work on night shifts and manage time effectively
  • Computer and typing proficiency

Working Hours

  • Working hours are flexible
  • On-site hours 11-7 PAK time
  • Flexible hours are offered according to the USA time once the applicant is approved
  • Working days are 5 in a week
  • Saturday and Sunday Off

Job Type: Full-time

Pay: From Rs45,000.00 per month

Work Location: In person

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