International Customer Success Specialist (Night Shift) - Karachi

Launch Your Global Career: Become a Key Player for Our US Clients | PKR 50K-65K Base + Career Growth

This is not a call center job. This is the first step to becoming a client relationship expert. ABS International is hiring an International Customer Success Specialist to be the professional voice and problem-solving hub for our US-based clientele. We provide elite training—you bring the professionalism and drive to build a real career.

Your Role: International Customer Success Specialist
You are the frontline ambassador, responsible for ensuring client satisfaction, retention, and success.

Your Core Responsibilities:

• Manage Client Relationships: Professionally handle inbound calls and emails, resolving complex inquiries and ensuring a positive client experience.
• Drive Client Success: Provide timely, effective solutions that build trust and long-term client loyalty.
• Utilize Professional Tools: Master our CRM platform to track interactions, manage cases, and contribute to client health metrics.
• Develop Your Expertise: Participate in advanced training sessions focused on communication, conflict resolution, and product knowledge.

This is a Must-Have Role For You If:
✓ You are a graduate or professional with up to 1 year of customer-facing experience and exceptional communication skills.
✓ You have strong, fluent spoken English with the clarity and composure for professional client conversations.
✓ You are resilient, eager to learn, and motivated by the idea of building a skilled, international career.
✓ You are seeking a stable, long-term professional path and are available for the US night shift at our Gulistan-e-Johar office.

Why This Role is Your Career Foundation:

• Professional Skill Acquisition: Gain in-demand expertise in international customer success, CRM management, and client retention—skills that define your career.
• Clear, Fast-Track Growth: Documented promotion path to Senior Specialist or Team Lead roles within 12-18 months for top performers.
• Market-Competitive Earnings: A strong starting salary of PKR 50,000 – 65,000 per month, recognizing the professional nature of the role.
• Global Stability: A permanent position within the core team of our 16-year established international company.

Apply Now to Secure Your Professional Future:
Click 'Apply Now' on Indeed—a streamlined process for serious candidates.

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Application Question(s):

• This is a specialist role serving US clients and requires the night shift (6 PM - 2 AM) at our Gulistan-e-Johar office. Are you seeking a professional, long-term career and able to commit to this schedule?
• Do you have up to 1 year of experience in a customer-facing role OR the strong communication skills and resilience to excel in professional client service?

Work Location: In person