International Patient Coordinator

Location: FMS International Dental Center – Jubilee Hills, Hyderabad

Organization: FMS Dental Clinics

About FMS Dental

FMS Dental Hospitals, with over 32 years of clinical excellence, is one of India’s most reputed and NABH-accredited multispecialty dental centers, offering advanced dental care and international-standard facilities. With 15 centers across Hyderabad and Kochi, and a dedicated focus on Dental Tourism, we cater to patients from USA, UK, Australia, Middle East, Africa, and South Asia.

Role Overview

As a Patient Coordinator & Administrator at FMS Dental, ensuring a seamless experience from inquiry to post-treatment follow-up. You’ll work closely with our team of specialists, treatment planners, and travel coordinators to facilitate smooth communication, treatment scheduling, and hospitality support.

Key Responsibilities

• Handle inquiries from patients via email, phone, and online platforms.
• Provide treatment estimates, timelines, and detailed consultation information.
• Coordinate video consultations between patients and doctors.
• Assist in visa, travel, and accommodation arrangements with the dental tourism team.
• Maintain and update patient records and correspondence logs.
• Collaborate with the marketing and digital team to enhance patient outreach.
• Ensure post-treatment communication and satisfaction follow-ups.
• Represent FMS Dental with professionalism, empathy, and cultural sensitivity.

Requirements

• Bachelor of Dental Surgery (General Dentists) (preferred).
• Excellent spoken and written English (knowledge of foreign languages is an advantage).
• Strong communication, coordination, and problem-solving skills.
• Experience in healthcare coordination / dental tourism / hospitality is desirable.
• Ability to multitask and maintain confidentiality and professionalism.

Why Join FMS Dental

• Work with India’s No.1 Dental Hospital, serving patients from 75+ countries.
• Exposure to global healthcare standards and medical tourism operations.
• Dynamic work environment with a diverse team of 200+ dental specialists.
• Opportunities for growth and international collaborations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person