International Trip Support Specialist in Dubai

International Trip Support Specialist Manager – Dubai

Location: Dubai, UAE

Company: American Flight Support

American Flight Support is expanding our global operations, and we are seeking an experienced International Trip Support Specialist Manager to join our Dubai team. This role is ideal for a professional with a strong aviation background who thrives in a fast-paced environment and is passionate about delivering seamless support to international operators.

✈️ Key Responsibilities

• Oversee and manage all aspects of international trip support services, including permits, flight planning, ground handling, and logistics.
• Coordinate with Civil Aviation Authorities, airport authorities, and local service providers to ensure compliance and efficiency.
• Lead and mentor a team of trip support specialists to deliver world-class service.
• Maintain up-to-date knowledge of regional and international aviation regulations.
• Develop new business opportunities, bring in clients, and open new markets (mandatory requirements).
• Build strong relationships with clients, ensuring their operations run smoothly worldwide.

✅ Requirements

• Minimum 5+ years of experience in international trip support or flight operations management.
• Proven track record of client acquisition and business development in aviation.
• In-depth knowledge of global aviation regulations, permits, and overflight/landing procedures.
• Strong leadership, organizational, and communication skills.
• Ability to thrive under pressure while managing multiple priorities.
• Fluency in English (additional languages are a plus).

🌟 Why Join Us?

At American Flight Support, you’ll be part of a team that provides critical aviation solutions to operators across the globe. Based in Dubai, this role offers the opportunity to be at the center of international aviation operations while contributing to the growth of a dynamic, client-focused company.

📩 Application Requirement:

All applicants must include their expected salary in the application. Applications without expectations will not be considered.

To apply, please send your CV and cover letter (with salary expectation) ops@americanflightsupport.com

Screening Questions for International Trip Support Specialist Manager

1. Trip Support & Aviation Knowledge

• Can you describe your experience with international permits and overflight/landing approvals ? Which regions are you most familiar with (e.g., Europe, Middle East, Africa)?
• Walk me through how you would handle a last-minute short-notice permit request for a client.
• What is your experience working with Civil Aviation Authorities (UK CAA, GCAA, FAA, etc.)?
• How do you stay up to date with changing international regulations ?

2. Business Development & Client Acquisition (Key Focus)

• This business is new in Dubai. What clients or operators do you already have relationships with that you can bring to American Flight Support?
• Describe specific situations where you have secured new accounts or brought new operators to a trip support company. What was your strategy?
• Which markets or regions do you see as the easiest to penetrate first in the UAE/Gulf, and how would you go about it?
• In your opinion, what competitive advantages can you leverage to win clients from other established providers in the region?
• If selected, how many new clients or flights do you realistically expect to bring in within the first 3–6 months?
• What makes you confident that you can open doors quickly in a brand-new market like Dubai?

3. Leadership & Team Management

• Tell me about your experience leading a team in flight support or aviation operations.
• How do you ensure quality control when multiple flights are happening simultaneously?
• What leadership style do you use to keep your team motivated under time pressure?

4. Performance & Fit

• This position requires working under pressure, often with irregular hours . How do you manage stress and workload?
• What do you consider the biggest challenges in international trip support today?
• Why do you want to work with American Flight Support in Dubai?

5. Compensation & Commitment

• What is your expected salary (mandatory for application)?
• Are you open to performance-based incentives tied to client acquisition?
• When would you be able to start if offered this role?

⚠️ Important Instruction for Candidates:

You must answer these questions in your own words . Do not use GPT, AI tools, or copied “ideal” answers. Responses that appear automated will not be considered.