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Looking for Back Office Assistant for Andheri West Laxmi Industrial Estate

  • Receive and review customer orders, ensuring accuracy and completeness.
  • Enter orders into the company's system accurately and in a timely manner.
  • Coordinate with sales and production teams/ purchase to confirm product availability and lead times.
  • Communicate order status updates to customers and internal stakeholders.
  • Resolve order-related issues or discrepancies, including pricing, quantity, and delivery dates.
  • Generate and distribute order confirmations, packing lists, and shipping documents.
  • Coordinate with logistics partners to schedule shipments and track delivery status.
  • Process returns, exchanges, and refunds as per company policies and procedures.
  • Maintain accurate records of all orders, including sales data and customer communications.
  • Provide support to sales and customer service teams as needed.

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Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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