IPD and OPD Manager

The IPD & OPD Manager will be responsible for overseeing the smooth functioning of both Inpatient (IPD) and Outpatient (OPD) departments. The role involves ensuring high-quality patient service, operational efficiency, and coordination between medical, administrative, and support teams to enhance patient satisfaction and hospital performance.

Key Responsibilities:

• Manage and monitor daily operations of the OPD and IPD departments.
• Ensure smooth patient flow, minimal waiting time, and effective coordination with doctors and nursing staff.
• Supervise front office and reception teams to maintain service standards.
• Handle patient feedback, grievances, and ensure timely resolution.
• Maintain accurate records and MIS reports related to patient visits, admissions, and discharges.
• Coordinate with billing, housekeeping, nursing, and diagnostic departments for seamless service delivery.
• Monitor staff attendance, discipline, and performance within OPD & IPD teams.
• Plan and implement process improvements to enhance patient experience.
• Ensure compliance with hospital policies, protocols, and quality standards.

Skills & Competencies:

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Knowledge of hospital management systems and patient service operations
• Problem-solving and decision-making skills
• Customer-oriented mindset

Employment Type: Full-Time

Fresher can also apply

Interested candidate can share their resume on this number 7700901014..

Job Types: Full-time, Permanent, Fresher

Pay: ₹460,000.00 - ₹700,000.00 per year

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person