We are seeking an experienced ISMS Compliance Officer to lead the implementation, certification, and maintenance of our ISO 27001 Information Security Management System (ISMS) for our Islamabad back-office operations. The role will initially focus on achieving ISO 27001 certification for our MBS/NOS operations, with future extension to US operations and alignment with ISO 9001 and HITECH compliance.
Key Responsibilities
- ISMS Implementation & Management
- Lead the design, documentation, and implementation of the ISMS framework in line with ISO 27001 requirements.
- Conduct risk assessments, gap analyses, and implement corrective actions.
- Develop, review, and maintain information security policies, SOPs, and control frameworks.
- Ensure offshore operations in Islamabad meet international security and compliance expectations of US clients.
Audit & Certification
- Prepare the organization for ISO 27001 certification audit (Stage 1 & Stage 2).
- Coordinate with accredited external auditors and certification bodies.
- Lead internal ISMS audits and ensure timely closure of findings.
- Support the future expansion of certification scope to US HQ operations.
Compliance & Regulatory Alignment
- Map ISMS controls to HIPAA/HITECH requirements and proactively address compliance gaps.
- Support future integration of ISO 9001 for quality management and continuous improvement.
- Monitor local (Pakistan IT regulations) and international compliance requirements affecting operations.
Training & Awareness
- Conduct ISMS awareness training for employees across IT, networks, and medical billing teams.
- Promote a security-first culture across Islamabad operations.
Qualifications & Experience
- Education: Bachelors in computer science, Information Security, or related field (Master’s preferred).
- Certifications (Preferred): ISO 27001 Auditor/Implementer, CISA, CISM, CISSP.
Experience:
- Minimum 3+ years in information security / compliance roles.
- At least 2+ successful ISO 27001 implementations and audits (Stage 1 & 2) as Lead or Key Contributor.
- Prior experience in the Medical Billing/Healthcare Business Process Outsourcing sector is an advantage.
- Familiarity with HIPAA/HITECH requirements and healthcare data security.
- Strong background in risk management, incident response, and IT/security governance.
Skills
- Strong understanding of ISMS frameworks, ISO standards, and regulatory compliance (HIPAA/HITECH).
- Excellent communication skills to coordinate with US-based leadership and local teams.
- Experience working with IT/Dev/Network teams to align security practices.
- Ability to manage external auditors and certification bodies.
- Proactive, detail-oriented, and able to drive compliance culture.
Job Type: Full-time
Work Location: In person