IT administration

Overview & Role Purpose:-

The IT Administrator is responsible for the efficient operation, maintenance, and security of the organization's IT infrastructure. This role involves managing Microsoft administration tools, email systems, supporting API integrations, and ensuring robust cybersecurity measures. The ideal candidate will possess strong technical expertise in ASP.NET development and a proven track record in IT administration and security.

**System Administration**

- Administer and maintain Microsoft 365 services, including Exchange Online, SharePoint, and Teams.

- Manage user accounts, permissions, and group policies within Active Directory and Azure AD.

- Oversee email administration, including security, archiving, and troubleshooting.

**Development & Integration**

- Provide high-level experience in ASP.NET development for internal applications and system enhancements.

- Support and manage background API integrations with various internal and external systems.

- Troubleshoot and resolve issues related to application and system interoperability.

**Technical Support & Documentation**

- Provide advanced technical support to end-users for hardware, software, and network issues.

- Create and maintain comprehensive documentation for IT systems, configurations, and procedures.

- Train staff on new technologies and security best practices.

**Network & Security**

- Implement and maintain robust cybersecurity measures, including firewalls, antivirus, and intrusion detection systems.

- Conduct regular security audits and vulnerability assessments.

- Develop and enforce IT security policies and procedures.

- Manage data backup and recovery operations.

Job Specifications

**Education**

Bachelor's degree in Computer Science, Information Technology, or a related field.

**Experience**

Minimum of 5 years of progressive experience in IT administration, with a strong background in Microsoft environments.

**Technical Skills**

- **Microsoft Admin Tools:** Expert-level proficiency in Microsoft 365 administration (Exchange, SharePoint, Teams, Azure AD).

- **Email Administration:** In-depth experience with email security, archiving, and troubleshooting.

- **API Integration:** Proven experience in managing and supporting API integrations.

- **ASP.NET Development:** High-level experience in ASP.NET development. <br> - **Security:** Strong background in cybersecurity principles, network security, and data protection.

- **Operating Systems:** Proficiency in Windows Server and client operating systems.

- **Networking:** Basic understanding of network protocols (TCP/IP, DNS, DHCP).

Work Location: In person