IT Administrator (Junior Level)

We are looking for a motivated IT Admin with around 6 months of experience to help manage and support our IT systems and infrastructure. The candidate will assist in desktop and network support, troubleshooting, and maintaining system performance — especially in a software or call center environment.

Key Responsibilities:

• Provide technical support for desktops, laptops, and other IT equipment.
• Install and configure software, hardware, and network devices.
• Troubleshoot and resolve basic network, system, or connectivity issues.
• Maintain IT asset inventory and documentation.
• Assist in setting up user accounts, emails, and VPN access.
• Support day-to-day IT operations and coordinate with senior IT staff.
• Ensure data security and help implement cybersecurity best practices.
• Collaborate with vendors for technical issue resolution.
• Handle additional tasks assigned by the Head of IT.

Required Skills:

• Basic knowledge of Windows, macOS, and Linux operating systems.
• Understanding of networking concepts (LAN/WAN, TCP/IP, VPN).
• Familiar with antivirus, backup, and recovery tools.
• Experience in a software house or call center environment is preferred.
• Strong troubleshooting and communication skills.
• Ability to handle pressure and manage multiple tasks effectively.
• Flexible and willing to provide support after hours when needed.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field (BCS/MCS preferred).
• Minimum 6 months of IT support experience .

Job Type: Full-time

Pay: Rs30,000.00 - Rs45,000.00 per month

Work Location: In person