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IT Application Support Specialist

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

This is an IT helpdesk tier 2 analyst / software engineer position supporting an order entry and inventory management system. Responsibilities include intake of IT tickets, investigation, and solution documentation. This position works as a liaison between the business users of the application and the IT Development team for the application. This position will also be responsible for coding, testing, documenting, and troubleshooting Java web applications for sales and operations teams.

How You'll Create Impact

Under general direction, performs analysis, design, implementation and maintenance activities in various areas of IT.
Conducts feasibility studies, prepares reports, records progress and creates solutions to IT problems/issues.
Applies the concepts of appropriate standard methodologies and best practices with little feedback and supervision.
Applies principles, concepts and practices of the IT Competency Model at the Analyst level.
Proactively enforces worldwide and local security policies to ensure IT information assets are protected.
Support deployment and other system activities.
Create working code from technical specifications.
Unit testing and system testing code before release to user testing.
Perform and participate in code reviews with peers.
Assist support team in troubleshooting issues as needed.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

Database design and administration knowledge preferred.
Experience with SQL preferred.
Knowledge of computer programming is a plus.
Experience with application support software preferred (incident reporting, testing, etc.).
Required technical skills:
- Java
- Angular or GWT front end development
- GIT
Desired technical skills:
- Spring Boot/JPA/Hibernate
- Kubernetes/Docker
- REST or SOAP web services
- Oracle or other database

Your Background

Minumum Requirements: Bachelor's Degree and 2 years of relevant experience, or Associate's Degree and 4 years of relevant experience, or High School Diploma or Equivalent and 6 years of relevant experience
Preferred Experience:
- Bachelor's Degree in Computer Science or related field with 2+ years development experience for applications in a business environment.
- Database design and administration knowledge.
- Experience with SQL.
- Knowledge of computer programming.
- Experience with application support software preferred (incident reporting, testing, etc.).
- Technical IT certifications.
- Experience with web or backend development.