IT Assistant

Job Title: IT Assistant

Organization: Kiran Foundation
Location: All Campuses
Reporting To: Sr. IT Assistant & Sr. Manager Operations
Working Hours: Monday to Saturday | 08:00 AM – 05:00 PM

Job Summary

Kiran Foundation is seeking a proactive IT Assistant responsible for supporting day-to-day IT operations across all campuses. The role includes hardware/software troubleshooting, system maintenance, user support, and ensuring smooth IT functionality across departments.

Key Responsibilities

• Diagnose and resolve hardware and software issues
• Install, configure, and maintain computer systems, operating systems, and applications
• Ensure smooth performance of desktops, laptops, and user systems
• Perform system recovery, reinstallation, and reimaging of devices
• Provide IT support for account setup, network issues, and general troubleshooting
• Support CCTV system monitoring, maintenance, and coordination with security/operations teams
• Respond to staff IT queries and provide timely technical assistance
• Maintain records of IT assets and equipment
• Assist in procurement of IT-related items
• Ensure data security and promote best practices for data storage
• Conduct basic electrical safety checks on IT equipment
• Support IT standardization across all Kiran Foundation campuses/projects
• Coordinate with vendors, service providers, and internal teams
• Assist in IT-related projects as assigned by management

Requirements

• Basic knowledge of computer hardware, software, and networking
• Understanding of troubleshooting techniques
• Familiarity with CCTV systems (preferred)
• Strong problem-solving and communication skills
• Ability to work across multiple locations/campuses
• Team-oriented and proactive approach

Note: This role requires hands-on technical support and active coordination across all campuses of Kiran Foundation

Job Type: Full-time

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person