IT Business Analyst

IT Business Analyst

PRIMARY DUTIES:

Strategy & Planning

• Collaborate with business stakeholders to understand their needs and objectives and align IT initiatives accordingly.
• Assist in the development of IT strategies and roadmaps to support business goals and objectives.
• Participate in strategic planning sessions to identify opportunities for process improvement and innovation.

Acquisition & Deployment

• Support the evaluation and selection of IT solutions and vendors, ensuring alignment with business requirements and objectives.
• Assist in coordinating the deployment and implementation of IT projects, including scheduling, resource allocation, and stakeholder communication.
• Assist in the development of user training materials and documentation to facilitate successful deployment and adoption of IT solutions.

Operational Management

• Serve as a primary point of contact for business users, providing support and guidance on IT systems, processes, and projects.
• Work closely with business stakeholders to gather and document requirements, including business processes, user needs, and system functionalities.
• Develop detailed business and functional requirements documentation, including use cases, user stories, and process flow diagrams.
• Collaborate with cross-functional teams, including IT developers, designers, and project managers, to ensure alignment between business requirements and technical solutions.
• Participate in the testing of IT solutions to ensure features and functions meet business expectations.
• Coordinate user training sessions, providing support and guidance to ensure effective adoption and utilization of IT solutions.

EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• Bachelor's degree in Information Technology, Business Administration, or a related field preferred, but not required.
• Previous experience in a business analyst or coordinator role is advantageous, but candidates with a strong interest in technology and business collaboration will also be considered.
• Effective communication skills, both oral and written, with the ability to interact with stakeholders at various levels of the organization.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Ability to work both independently and collaboratively in a fast-paced environment, demonstrating adaptability and dependability.
• Demonstrated ability to learn new skills and adapt to new challenges on the job.
• Experience with project coordination and collaboration tools is a plus, but not mandatory.

***This is a salaried exempt, full on-site position located in Bradford, PA***

Smoking is permitted in most areas of Zippo workplace facilities, other than certain designated non-smoking areas.