IT Business Analyst II / 60019068

Job Responsibilities

• Develops, retrieves, and distributes reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing.
• Performs operational support activities for the legacy MMIS and subsystems. Receives and responds to requests and inquiries from business stakeholders. Monitors vendor requests and coordinates between business and technical staff. Identifies trending issues and escalates to program management as needed. Translates business requests and needs into system requirements and technical requests. Serves as a subject matter expert associated with content, processes, and procedures.
• Supports, monitors, and coordinates the Data Match process whereby providers can request eligibility information for recipients for periods outside of those available in the standard eligibility verification interfaces/tools.
• Documents and performs user acceptance testing for MMIS changes as assigned. Reviews and verifies QA and UA results as assigned. Documents issues and defects for triage and resolution.
• Identifies and completes appropriate and relevant professional development activities.
• Performs other duties as assigned by supervisor.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Minimum and Additional Requirements

A high school diploma and experience in computer system support, operations, development, and/or modification.

Knowledge of Medicaid eligibility & enrollment processes and procedures. Knowledge of Medicaid claims and provider operations concepts.

Additional Requirements:

• Sitting or standing for long periods of time.
• Overtime and/or weekend work with Deputy approval.

Preferred Qualifications

• The preferred candidate will have a bachelor's degree in computer science, information technology, or a related discipline.
• Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity.
• Experience in data analysis tools and techniques, such as SQL, Excel, data visualization tools, and statistical analysis software.
• IT experience combined with a strong understanding of business concepts and claims processing.
• Proven experience as a Business Analyst or in a related role.
• Experience working in a cross-functional team environment.
• This position is 100% Operations (75/25) under the MMIS Legacy APD

Additional Comments

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.